Report: #150245

Complaint Review: Providian Bank

  • Submitted: Mon, July 18, 2005
  • Updated: Mon, July 18, 2005
  • Reported By: BRONX NY
  • Providian Bank
    PO BOX 660433
    Dallas, Texas
    U.S.A.
  • Phone: 800-779-7993
  • Web:
  • Category: Banks

Providian Bank Ripoff Dallas Texas

Show customers why they should trust your business over your competitors...

To Whom It May Concern:

My name is Ella Gershman. On May 26, 2005 I received a call from a Providian Bank representative and she informed me that I'm one payment behind on my Providian' credit card. I told her that I never received a statement and she replied that I can correct this situation by paying with my credit card (for a $15.00 fee or free of charge using the Providian Web Site). I tried the second option, but my payment was rejected. After a few attempts I gave-up and paid the bill using Citibank Direct Access electronic payment (below is the snapshot of this transaction)

sign off help open account contact us search privacy citi.com
HOME | ACCOUNTS | PAYMENTS | TRANSFERS | INVESTMENTS | ACCOUNT SERVICING
See Past Payments print
Here are the details for the past payment you selected:
Payee: PROVIDI4227
Amount: $ 220.00 (Paid electronically)
Payment Date: 05-27-2005
Date Entered: 05-26-2005
Reference Number: 10532
Status: cleared on 06-01-2005
Back Report a Bill Payment Problem View Record Menu
One-Time Payment
Express Payments
Recurring Payments
Future Payments
Payment History
Add a Payee
Payee List

The next month, when I received my statement from Providian bank I notice that the interest rate was raised. If you check my payment history, you will see that I have a perfect payment record. Furthermore, I received a letter telling me that my credit line has been increased..

I see this act by Providian bank as nothing less than an attempt to extort more money.

Sincerely,
Ella
BRONX, New York
U.S.A.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/18/2005 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/providian-bank/dallas-texas-75266-0433/providian-bank-ripoff-dallas-texas-150245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.