Report: #420471

Complaint Review: Providian - Raush-Sturm-llc

  • Submitted: Thu, February 05, 2009
  • Updated: Thu, February 05, 2009
  • Reported By: Hector Minnesota
  • Providian - Raush-Sturm-llc
    6600 France Ave South
    Minneapolis, Minnesota


Show customers why they should trust your business over your competitors...

Just like the Lady with the death of her husband this same company took out a garnishment on my savings account and wiped me completely out... Two years ago when I had surgeries done for a work related injury and lost my job I tried to call Providian to make arrangements and they wouldn't take what I offered because; it was too little.
I was broke and my home was foreclosed on and was just getting by on what little I had to support my children. When I finally found a job I was trying to save up to pay off ALL the people I owed and try to make some arrangements. I sacrificed allot to do so. Then I was laid off of my current job in January 2009 due to the economic crisis. On February 2, 2009 I went to take out money of my account to get some food and came to find out what little I had saved up was gone in a blink of an eye.
When I called my bank they gave me the number to this company who garnished my account.. When I called I was beyond boiling point...The guy on the other line asked me to calm down and not swear or he would hang up! I must admit I was beyond distraught about my situation. I told the guy "What am I supposed to be happy about what you just did!" He told me I didn't have to be sarcastic and I should have known about it cause they sent me a letter last summer!' Then he told that is what I get for stealing the money! I let him know I didn't steal any money and that I had a work related injury with no job. He then told me that is not their fault and I owed the money. I don't deny I owed the money but what I owed and what they took were two different amounts...In fact it seemed to have doubled!
I can't believe they didn't care if my children would have food on table at the least! They were not willing to work with me when I did call and to give it to this company who did not send me a letter until after they took it with out warning is just ridiculous! If they did it before I didn't receive it!
How they call people common thieves just go beyond belief and I don't care who they are knowing the crisis the economy is in they should have more consideration to those who are laid off... At least see if what situation the person is in not their bank account. The money I had in mine was going to more than just them! Now I am in a bigger whole because of what they just did! Then to send a letter a day after the fact that they broke me is just plain stupid! The letter stated if there is any reason we should not take it...Like I believe they are going to put it back.. Ya Right tell it to some else! This company with it's high interest rates and bad managed customer service staff should have to pay back all its customers for the easy money they made back from the rip off this LLC company has done!
I believe we should be compensated for the harassment we received when trying to make arrangements when they wouldn't even listen to us... Then the Management Co. should be fined for this and just having the nerve for calling people thieves. If they sent me a letter last summer "Why" didn't they garnish the wages then when I was working or take the money out when I had more last summer?" Why Now?" When I was laid off of work?" What excuse can they possibly give that would even make up for what they did to me and everyone else they robbed blind? NONE!
To that Management co and Providian: "You are the one's who steal from us and doubled our accounts to do so... Hopefully one day you will be stopped God willing!

Hector, Minnesota
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This report was posted on Ripoff Report on 02/05/2009 08:18 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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