• Report: #995833

Complaint Review: Ps-Pros

  • Submitted: Sat, January 12, 2013
  • Updated: Sat, January 12, 2013

  • Reported By: swcrn — LUCEDALE Mississippi United States of America
47-09 30th St Ste 201 Long Island City, New York United States of America

Ps-Pros esales, inc DO NOT USE THIS COMPANY Long Island City, New York

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I sent my PS3 console in for repair.  Three weeks later, they contacted me and told me the price, which I authorized my card to pay.  A few weeks later, I received an email telling me that it was unrepairable.  I requested a refund.  They refused to issue it to my card, and told me they had to mail a check.  I said okay.  

It is 4 months later, and I am still waiting on it.  I have contacted them repeatedly via email and phone.  I am always told that the check is in the mail.  Today, I received an email stating that according to their records, my concerns have been addressed!  NOT!  Do not use this company.  They are complete scam artists!  I have filed a complaint with the BBB, but I am not holding my breath while waiting on my refund.  

This report was posted on Ripoff Report on 01/12/2013 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ps-pros/long-island-city-new-york-11101/ps-pros-esales-inc-do-not-use-this-company-long-island-city-new-york-995833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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