Psych Care Consultants Mohinder Partap, PBR Psych Care Does Not Care About Anything But Getting Your Money! Saint Louis Missouri

Pysch Care Consultants, LLC does not give one hoot about you or your mental health!  These people only compound the problem.  The practice manager (Peggy) for the Cedar Plaza location should be fired.  She is unprofessional, doesn't answer voice mails and when you finally do manage to get her on a phone, makes excuses for her inept staff.  There is only one staff member that actually identifies herself and does her best to get the job done! Kudos to Emily!! How about we give Peggy's job to Emily!  Peggy doesn't even use correct grammar.  

Dr Partap is interested in making money.  He either prints out copies of " cover his butt" scripts or maybe he prints a copy of a script he used for something illegal or fraudulent.  I had a visit with him and he printed scripts for me, three meds on one script and 2 scripts for the same medication ( controlled ) to be filled 1 this month and 1 the following month.  He hands them to me as we exit his office. I don't really look at what I have at the moment, but I ask back in 3 months and he says do you want to come back sooner? I grin and say no 3 months is good.  He walks to the appointment window and I get a card from the lady for an appointment in 3 months. Or so I thought.  Later I realize the appt is in 2 months.  Ok, no big deal.  Well it was a big deal, when I came down with the flu and forgot my appointment.

I called the day after the missed appointment and apologize to a message machine that told me to leave my name and number and someone would call me back.  3 days later I make a call to the office and say no-one called me back.  I need to re-schedule.  No problem but I can't see him for another 2+ weeks. I say ok but I will be out of medication on xx date, I will need refills before my appointment date.  She says ok and someone will call you back.  8 days later and no one has called me back although I have made a half dozen phone calls to the office.  I finally get Emily who understands how exasperated I am at this point and says she will call me back after the Dr reviews the message. She also transfers me to "Peggy" the practice manager.  No manager just voice mail.  I leave a message explaining.  Almost days end and no phone call from Peggy or anyone else.  I call again and this is where I begin to question the entire practice and their integrity. I still have no medication. 

I will begin searching for a new Physician and I intend to file a formal complaint with the AMA.  I have a friend that recently left this practice after years of seeing Dr Kapal Dhatta.  She said coming back every month only to listen to him brag about his awards and talk about Mother Theresa and then handing her a prescription was just old.  She said she didn't feel as if he listened to her at all.  She barely got to speak!  I understood, as I had my own experience listening to Dr Dhatta pat his own back.  I am so disappointed and angry with this practice and these doctors that I will find it extremely difficult to have faith in a new doctor.  Thanks for not caring, Pysch Care, thanks alot!