Complaint Review: Public Power, LLC - Stamford Connecticut
- Public Power, LLC 1055 Washington Blvd. Stamford, Connecticut USA
- Phone: 888-354-4415
- Web: www.ppandu.com
- Category: Utility Companies
Public Power, LLC Public Power & Utility, Public Power & Utility of New Jersey They Gouge When You Switch to Another Provider Stamford Connecticut
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Public Power & Utility ("PPU") offered me a reasonable contract price to use them as my electricity supplier instead of the supplier selected by my utility company, PSE&G. Since PSE&G tells me what their supplier would have charged on each monthly bill, I could see that I was saving $10-$15 a month with PPU. But as soon as my contract period ended, PPU turned the tables on me and began charging me $12-$20 MORE each month than the PSE&G supplier.
I decided to switch to another supplier which offered me a solid 2-year contract at a set kwh rate which would save me more than PPU had saved me during my contract period, and I informed PPU. WHAM!--on their final bill, PPU chrged me over $82 more than the PSE&G supplier would have charged, an obvious attempt to gouge me!
I phoned Customer Service to request at least a partial refund of this excessive charge and was refused. I then wrote to the Customer Service Manager at their HQ and received no response whatsoever. Ok, so I'm out 80 bucks, but at least I can warn other potential customers about this improper practice so that they'll steer clear of PPU. The irony is that PPU will lose a lot more money as a result of this than if they had settled this matter in a reasonable way with me.
This report was posted on Ripoff Report on 07/23/2014 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/public-power-llc/stamford-connecticut-06901/public-power-llc-public-power-utility-public-power-utility-of-new-jersey-they-gouge-1164405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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