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Report: #256783

Complaint Review: Publisher's Business Services - Henderson Nevada

  • Submitted:
  • Updated:
  • Reported By: Mesa Arizona
  • Author Confirmed What's this?
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  • Publisher's Business Services 701 N. Green Valley Parkway, Suite 200 Henderson, Nevada U.S.A.

Publisher's Business Services Unable to cancel because I made the account active by making a payment. Ripoff Henderson Nevada

*Consumer Comment: Please can u send me a copy of the email

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I received their call at my place of work at the time. I was busy working not paying attention to detail and verbally agreed to have the magazines. Not knowing what I was getting myself into.

I first received a bill from them in the amount of $32.00. I received a small overview of my verbal agreements via telephone. Still not fully understanding what I had gotten myself into.

After not sending a check or making a payment on-time; I received a call at my place of business, hounding me for a payment. It was at that time I was verbally reviewed of my contract of 5 years for a total of $900 and some odd dollars! I was also informed at this time I could not cancel.

They would continue to call me because I would fail to make their payments on-time. I later called and spoke with someone other than my representative I was assigned. She was a very rude woman and told me I was unable to cancel because I made the account active by making a 1st payment!

This woman was not helpful at all. Telling me I had to call back the following business day when my rep would be in and speak to him about a cancellation, which I did. He told me as well that I could not cancel but I could be done sooner by making larger payments and only having magazines for 2 1/2 years vs. 5.

I thought this was better so I agreed to it. I did not make the 1st lump some payment at that time because I wanted to wait. After speaking with my mother about it; whom I live with, she told me not to and that they were a scam.

From that point on I have avoided their calls at all possibilities. I had to tell my fellow employees if they called looking for me to tell them I no longer work there. I avoid answering my house phone in fear it will be them.

I made the mistake recently of answering my house phone thinking it was my mom calling from work. It wasn't, it was them; Publishers Business Services. I did not know that at the time though, they disguised themselves saying they were P.B.S. like the television station.

I didn't understand why the Public Broadcasting Station would be calling me. The gentleman that called me was very nice, nicer than the usual call I had gotten, but I soon found out who P.B.S. was. I was enraged, but asked to cancel. He again informed me I was not eligible for that.

So, you see, I am being put into collections now because of them. I am now returning all magazine articles, and not returning phone calls or responding to their bills. This is ridiculous!

What right do they have to not allow a cancellation? I am entitled to cancel if I am not fully satisfied and the fact that I was taken advantage of and hounded at a business. They phoned a business!

I do not need my credit screwed because of them. I had good credit and my not anymore due to their careless antics. Please help me.

Clarissa
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/25/2007 03:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/publishers-business-services/henderson-nevada-89074/publishers-business-services-unable-to-cancel-because-i-made-the-account-active-by-making-256783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Please can u send me a copy of the email

AUTHOR: Andrew - (U.S.A.)

POSTED: Monday, June 15, 2009

Please can i get of a copy of that cancelation letter

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