Complaint Review: Puppy Experience (John Kaplan)
- Puppy Experience (John Kaplan)
487 Main Rd.
Aquebogue, New York
United States of America
- Phone: 631-772-6484
- Category: City Officials
Puppy Experience (John Kaplan) American K-9 Club of N.Y.,LLC Puppy Exp.sold me a puppy with the DEADLY PARVO VIRUS. she DIED a week later.P.E. REFUSES TO REINBURSE ME ANY $$$$$.BIG RIP OFF.i WOULD'NT BUY A pet rock FROM THESE PEOPLE.i'AM A SENIOR WITH A RARE CA Aquebogue, New York
*Author of original report: puppy Experience sells-Parvo infected puppy.
My vet informed me the pup was infected with the deadly Parvo Virus.I then took her to the Vet the PE has a contract with, she was put on 24hr iv fluids & 4 antibotics im @.She was only 3lbs. and 8 wks old, so there was little hope she would survive. This was on Oct.18th and she stayed in the hosp.till she passed away on sunday Oct 21,2012.
I informed John (salseman) of what transpired and he asured me "do'nt worry about the money i'll make sure you get every penny back(for the cost of the pup & vet fees) lets just get the pup better" Well she did'nt recover, after countless calls to the PE I'am still waiting for my refund.
By law I must submit a "Unfit for sale" report from the vet, I submitted 2 reports from 2 different vets, plus all the documents needed for a refund. I have'nt heard anything from the PE.By law they are supose to make full restitution with in 10 days of receiving the "Unfit for sale" reports. it's been almost a month now and still nothing from them, not even a phone call.
I have engaged a lawyer to deal with them, (another cost to me).They have till Nov.20th, to return my $$$, if not we will take futher action.These people have no reguard for peoples feelings.
Also I think I need to inform"Animal control" so they can make sure no other animals in the pet shop are infected, as PARVO VIRUS is highly contagious.
I remain heart broken.....
These people have treated me as if I do'nt exist...I was fine when I handed over cash to them...that was a different story..they new me then..now not so much...They suck...
This report was posted on Ripoff Report on 11/11/2012 10:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/puppy-experience-john-kaplan/aquebogue-new-york-11931/puppy-experience-john-kaplan-american-k-9-club-of-nyllc-puppy-expsold-me-a-puppy-w-967877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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