Complaint Review: Pure Acai Berry Pro & Total Cleanse - Internet
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- Pure Acai Berry Pro & Total Cleanse http://www.trypureacaiberry.net & https://www.total-cleanse.com Internet U.S.A.
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- Category: Bait-and-Switch
Pure Acai Berry Pro & Total Cleanse Acai Berry & Colon Cleanse "Free Trial" Rip-Off Internet
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Watched Oprah Winfrey show- topic about weight loss- the Acai Berry was talked about highly, and it was noted that there were free trials for these to be found on the Internet. . .I searched & found this website bettysweightloss.com (I want to relate that this website referenced both, the Oprah Winfrey Show episode I had watched with Dr. Oz & also a segment promoting the Acai berry on CBS News) This website had links to both the Acai Berry & Total Cleanse "free trial" offers. . .I ordered both "free trials" . . .These were ordered around 12/15/08. . .I went back to my home state for the holidays & when I returned on 1/1/09 I reviewed my bank statement & found that I had been charged $87.13 from the Acai Berry Detox & no trial product had arrived. I called & asked why I was charged period, let alone no product to sample. I asked to have order canceled & to be reimbursed for the charges to my account.. .the woman I spoke to was very rude, she said that I would not recieve any further items from them ever again. . .
To date: 2/1/09, I still have not been reimbursed the charges of $87.13, I did recieve the "free trial" bottle of Acai. . .
The "free trial" for the Total Cleanse: I was charged for S/H $5.95 (as expected) on around 1/10/09 and recieved the trial bottle around 1/15/09. . when I saw the amount was charged to my account, I immediately sent an e-mail (fearful that the Acai Berry incident would happen. . .) to cancel my order so I wouldn't have any additional charges. . .Today, 2/1/09 there is a charge to my bank account for $78.84 and I also recieved an e-mail telling me that my "order" (what order?) is in "process"
How do I stop this insanity??? I tried to call the 800 number ( no response) tried the "live chat" which sent a e-mail with questions. . .the last e-mail they sent that I would recieve a response in 24hrs So waiting to see what that pans out. . .It IS Sunday, so giving them the benefit of the doubt. . .
I am VERY FRUSTRATED by all this!!! What if I hadn't had the money in the bank to cover these expenses. . .??? People are living on close budgets these days, and a few OVERDRAFT Charges could put some people over the edge. . .I'm not all happy with this kind of business conduct. . .I would have probably bought the product if I liked the results, but have no intention to ever try any "Free Trials" every again. . .FREE is NEVER FREE. . .
Stacy
Aiken, South Carolina
U.S.A.
This report was posted on Ripoff Report on 02/01/2009 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-acai-berry-pro-total-cleanse/internet/pure-acai-berry-pro-total-cleanse-acai-berry-colon-cleanse-free-trial-rip-off-inte-418817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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