Complaint Review: Pure Products, Phentrazine 37.5 - Nationwide
- Pure Products, Phentrazine 37.5 usaveonpilss.com Nationwide U.S.A.
- Phone: 866-611 6888
- Web:
- Category: Drug Manufacturers
Pure Products, Phentrazine 37.5 Charged my bank acct. $149.95 without pror notice to me or permission Ripoff Internet
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I ordered a free 15 day trial of a diet pill called "Phentrazine37.5". I was in the understanding that I would only be charged $4.95 by credit card for shipping and handling.
I read and understood the terms and agreement, and no where in that statement was it written that you would be charged $149.95 for a one time auto shipping 20 days after your free sample was ordered.
I immediately called a customer service line and spoke with a woman named Brandy. She said that all sales are final and in no way was I going to be refunded because I hadnt submitted a "ticket" on their web site.
But I had, I submitted a ticket on the 23rd, stating that it was urgent I be contacted with a phone number to contact in order for me to cancel any future orders. She told me that it was too late and the only way Id be refunded is if I could prove I cancelled the acct. prior to the 20 day period I had to.
I made several phone calls to the 800 number, which no one actually answers anyway. I told her I had been trying to call for days on end and I was told that it takes up to 72 hours for a response from the company, which is not stated by the automated operator. You're asked to leave a voicemail with your name and number. It says nothing about HAVING to leave a detailed message. And the only time you speak to an actual person is if you want to order the product.
I am disputing this with my bank and will not be accepting the package upon arrival. I URGE EVERYONE TO FILE A COMPLAINT AGAINST THIS FRADULENT COMPANY ASAP. WE'RE STRONGER IN NUMBERS.
Ashley
Claymont, Delaware
U.S.A.
This report was posted on Ripoff Report on 01/25/2007 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-products-phentrazine-375/nationwide/pure-products-phentrazine-375-charged-my-bank-acct-14995-without-pror-notice-to-me-or-1033719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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