Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1350898

Complaint Review: PuroClean Professional Restoration Colorado Springs - Colorado Springs Colorado

  • Submitted:
  • Updated:
  • Reported By: Sheila — Pueblo Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • PuroClean Professional Restoration Colorado Springs 2110 Victor Place Colorado Springs, Colorado USA

PuroClean Professional Restoration Colorado Springs Matt Ryals FRAUDULENTLY OVER-BILLED AND THREATENING TO TAKE MY HOUSE Colorado Springs Colorado

*Author of original report: PUROCLEAN RESOLVED THE ISSUE

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I hired PuroClean Colorado Springs in May 2016 to inventory and photograph each item of my personal property that was ruined in a water leak in my garage that occurred in May 2015. At the time of the water leak, I installed a new roof and cleaned up all water other than leaving the ruined personal property to deal with later. PuroClean promised to provide me with an accurate inventory with a photograph of each item before throwing it all into a 40 ft. roll off. When the job was done, I had to continually ask for my inventory and photographs which they never provided. They sent a few then told me they fired their employee who took all the photos for "stealing", and that they thought he had discarded the photos. The owner, Matt Ryals, then showed up at my door last July, handing me a mechanic's lien for $22,444, and actually said "I am sorry we screwed up your job, but you owe us $22,444 and if you don't pay right now I am going to take your house from you, and I love your house. He then filed a Mechanic's Lien.

I told him that I would pay them as soon as I received my completed inventory, and he has continued threatening me, refusing to provide what I hired them to do. I cannot file my personal property claim with State Farm due to their incompetence. I would have been better off to just handle it it myself, but I am a senior citizen and couldn't do it. They billed for work they did not do, and acted as if they did a huge water/mold remediation, which is not true. They double/triple billed for employee hours, and added material items they did not provide. They then had the nerve to add an additional 20% profit to their bill and 20% overhead. They now are taking me to court, asking the judge to foreclose on my house. 

These people are RIP OFF SCAM ARTISTS who are trying to steal my house! BEWARE!

This report was posted on Ripoff Report on 01/19/2017 10:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/puroclean-professional-restoration-colorado-springs/colorado-springs-colorado-80908/puroclean-professional-restoration-colorado-springs-matt-ryals-fraudulently-over-billed-a-1350898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

PUROCLEAN RESOLVED THE ISSUE

AUTHOR: - ()

POSTED: Monday, January 23, 2017

Apparently I can't remove my complaint, which I cannot understand. I want it to be noted that I resolved this issue in a settlement with PuroClean this morning. 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now