PURRFECT AUTO SERVICES LIED ripoff LAS VEGAS Nevada

There was vandalism done to my car that caused it to be inoperable.

I brought it to PURRFECT AUTO.

The initial estimate to repair it was approximately $500. While in the shop, I received three calls. Each time there was something else that had to be repaired due to the vandalism. At the end, it costs me $2200.00. The manager stated that she would put this on the invoice (which I paid), for the insurance company.

I submitted my claim and eventually I get a call from the insurance company stating that they would pay $302.00. I phoned them and they stated that the authorized amount was based on a conversation they adjustor had with the Shop manager. They stated that she told them that the only repairs that were related to the vandalism totaled $802.

So minus my deductable of $500.00, I will get $302.00. I found out too late that this is common for Purrfect Auto. They build up unecessary repairs. Bottom line, Purrfect Auto tells me to get my car running, the vandalism caused $2200 of repair and they THEN tell the insurance company that it was really only $802.

J
Las Vegas, Nevada
U.S.A.