Quality Appliance Service Bad service, rude follow up West Valley Utah

Caveat emptor!

Used this company for stove repair. The service tech provided a five-hour window, but still could not show up on time. He failed to bring the right tools for the job, then misdiagnosed the problem and left. Follow up calls were not returned for days. We finally contacted another company to address the real problem, but Quality Appliance Service sent a bill anyway. When I called to dispute it, the rude woman -- Grace -- in their accouting department would not let me get a word in and said she would send the invoice to their collections agency.

I filed a complaint with the Utah Better Business Bureau. I was not the first. The Better Business Bureau gives Quality Appliance Service a greade of "F," which is well-deserved in my opinion.