Quality dry cleaners Horrible dry cleaners mistreat veteran saginaw Michigan

On Friday 11-8-14, I went to Quality Dry cleaners, located at 5359 Dixie Hwy, Saginaw, MI  48601 to pick up my jacket (Navy Parka uniform jacket) in which I requested to have a name tag sewed on. The tag was sewn on the wrong side. Please note that when I dropped my jacket off for this service, I provided instructions that I wanted the tag to be sewed on the left pocket on the sleeve. The seamstress stated that she called her daughter who is in the Army which side the tag should go on - her daughter told her the right side, Well, needless to say she was wrong for the U.S. Navy uniform. When I went to pick my jacket up the second time. The name tag was sewed above the pocket on the left side. WRONG AGAIN. When I told the seamstress that it was still wrong - she starts yelling at me and stated if I wanted the done again I would have to pay and I would have to wait for a week. I took my jacket to another local dry cleaners and paid for the service that Quality dry cleaners found so complicated to perform.

Quality Dry Cleaners customer service is horrible. I would never recommend this place based upon my experience. In addition, months earlier I requested a black dress to be dry cleaned - they only put a clear plastic covering over my dress without cleaning it. I know because it had all of the same stains and a dog hair on it.