QUIBIDS No refund/replacement for item NOT received Oklahoma

I bid on an ACER laptop, but was outbid. Quibids contacted me within minutes of having lost the item auction with an offer to buy the same item at their "supposed" low price, which I did. The item was shipped-no signature required for the delivery, I did not receive the item, I waited for some days "just in case" the shipment might have been misplaced/misdelivered/etc. before contacting customer service. To make a long story short-customer service implied that I was a lying scammer, they offered no assistance whatsoever, not to mention they were sarcastic, condescending, rude, and most unprofessional to say the least.