Report: #750816

Complaint Review: QuickCert

  • Submitted: Fri, July 08, 2011
  • Updated: Tue, August 28, 2012
  • Reported By: daniel — Midlothian TX Texas United States of America
  • QuickCert

    United States of America

QuickCert Brandon Smith Failure to fulfill agreement, and stand by services provided, Internet

*Consumer Comment: brandon smith gets around

*Consumer Comment: Seems a little off

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I went into an agreement with Brandon Smith for training products/services for MSCE Certification Training.  The services I recieved, the lack of levelset provided, or that was promised when I purchased their certification plan in December.  They have not fulfilled that obligation, nor did their online course match the products that were provided to me.  The video quality was very poor, and did nto match the curriculum that was provided to me, nor was it sufficient enough to pass the very simplist of test, 70-270.  When purchasing on line from Microsoft, I found over 300 pages of missing information that is needed to pass the exam.

Per our agreement with Brandon Smith, that a full refund would be issues, and he has refused, including two threatning phone calls after asking for a full refund.  I have request not only the refund, but their corp address, and owners, and both Quickcert and Brandon Smith have refused to provide the detail reqeusted.  I am pursuing legal action against both for defrauding the public,and selling services with the intent to defraud including damages for breach of agreement.

This company is only interested in your money, and not providing a level set of services.  I came to our agreement in December which you are now in breach of.

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This report was posted on Ripoff Report on 07/08/2011 07:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

brandon smith gets around

AUTHOR: Lawretta - (United States of America)

Brandon also works with supplier source, apply knowledge and the coaching dept, he is really good at what he does, he is a true scammer
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#2 Consumer Comment

Seems a little off

AUTHOR: Superfreak74 - (United States of America)

I just wanted to post my own comment on this site. As a consumer, I read a few reviews from time to time about what I buy and what I don't buy. It's common nature to want to look over things and review them before making a decision. I went ahead and read this review but as a consumer and IT professional it didn't really add up to me.
My first question to you, is why did you purchase a course for Server 2003 in 2011? I'm going to go with a guess that you probably did this years ago and tried to come back for a refund on something you never used.  I've been working in the industry for about 15 years and I looked into Quickcert when my company told me that I needed to be MCITP Server 2008 Certified. Now, I shopped around a little before I made a phone call and on my first attempt I actually sent in my wife to do a little recon for me. She spoke to a sales rep and he showed her the product. She was impressed and called me and had me look at the site that I was referred to. Comparing this to a couple of other vendors, Quickcert had a live lab where I could work online with a real server. 
I decided to call the company and spoke to a representative named Richard. He presented everything to me and included another program where I can watch some live classes and speak to an instructor. He gave me a price of $1600 and I thought that was a little high and told him I wanted to look a lilttle. He kept me on the phone for a few minutes but I went ahead and looked around a little bit. Two days later, I called Rich back and bought the program. I guess what sold me on it were two things: Nobody offered what he offered and at the end of the day and he was just honest to me about everything. It took me about 10 weeks, but I became certified and it all worked out in the end.
The reason that I took a minute to post something is because last week I referred somebody to Quickcert and they called me about these postings. I just wanted to take a couple minutes to stand up for a company that delivered everything it promised and came through. Too many people don't take enough time to make a positive comment about something and hopefully this will help a few people make a proper decision towards utilizing this training company. 
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