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Report: #1091383

Complaint Review: R & L Embroidery - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Richard — Tempe Arizona
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  • R & L Embroidery 13439 N Cave Creek RD Phoenix, Arizona USA

R & L Embroidery Richard Saenz (Owner) After ordering, I was constantly lied to regarding pre-approval, progress reports, and other verbally agreed upon issues concerning my order which was "rocker" patches for my vests. Phoenix Arizona

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 I went into R & L Embroidery to order several "rocker' patches " for my motorcycle vest. I spoke with Richard who I believe is the co-owner. I gave him the order, told him I was working with a seamstress from across the street and he assured me that when they were done he would bring them to her. He told me he would e-mail me the proff for my approval.  I then foolishly gave a $100 deposit in cash towards my total of f $122. This was on a Monday and by Wednesday the e-mail was never received. When I called him he said" oh I thought you were coming in person. That was never te case. I left for a trip and I called him several days later and he told me they were done and he would bring them over that day.I came and came back almost a week later and it still wasn't done. This time he told me tat they ran out of a certain material. I told him that if they weren't delivered to my seamstress by the end of the day, I was coming up for my $100. Later that day they were delivered. Whilr away I checked on previous rip-off reports and after reading them, I never expected to see either my patches or $100 again. Giving credit where its do, he did a good job on the patches. However, the finished product was not worth the anxietyof the whole process.

This report was posted on Ripoff Report on 10/11/2013 08:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/r-l-embroidery/phoenix-arizona/r-l-embroidery-richard-saenz-owner-after-ordering-i-was-constantly-lied-to-regarding-1091383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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