Complaint Review: Race Depot , race-depot.com - Newport News Virginia
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- Author Confirmed
- Race Depot , race-depot.com PO BOX 14407 Newport News, Virginia U.S.A.
- Phone: 757-224-2340
- Web:
- Category: Hobby Shops
Race Depot ,race-depot.com Complete Rip Off. Do not gove them your credit card #. Newport News Virginia
*Consumer Comment: That appears to be their M.O.
*Consumer Comment: That appears to be their M.O.
*Consumer Comment: That appears to be their M.O.
*Consumer Comment: That appears to be their M.O.
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I ordered a Nascar die-cast from Race Depot (www.race-depot.com) on 9/10/07. Over 10 months ago. The product on their website showed "available". They promptly charged my Mastercard $79.00. Over the next several months they would briefly answer my emails with a terse "it's on back order, we will ship you one when we get more."
After several more emails a different person did offer me a different comparable product. I accepted that. They said those were on back order too and would ship on when they got more. That was the last email I received from them, 6/12/08, 2 months ago.
Since they they have not answered 5 of my emails asking for their phone number and asking for a refund. They have totally stopped answering my emails, which were always polite, never rude. They have totally ripped me off $79.00. Because I believed them so long that they would send me the item, my Mastercard company won't help me because they only research cases less than 2 months old.
I am filing complaints with the Virginia Better Business Bureau and Virginia Attorney General Consumer Complaint Divison. I doubt this company will ever deliver me the product I ordered or refund my $79.00. This has been going on since 9/10/07. Trust me, save yourself a lot of hassle and money do not use this company! They have stolen $79.00 from me.
Trace
Columbus, Ohio
U.S.A.
This report was posted on Ripoff Report on 07/24/2008 07:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/race-depot-race-depotcom/newport-news-virginia-23608/race-depot-race-depotcom-complete-rip-off-do-not-gove-them-your-credit-card-newport-355036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
That appears to be their M.O.
AUTHOR: John - (U.S.A.)
SUBMITTED: Thursday, July 24, 2008
Take an order, charge card immediately, then use the 'backorder' excuse long enough to get past the chargeback/dispute period. Then the consumer is out of luck. The Virgina Atty General should be made aware of this by all that have been affected.
#3 Consumer Comment
That appears to be their M.O.
AUTHOR: John - (U.S.A.)
SUBMITTED: Thursday, July 24, 2008
Take an order, charge card immediately, then use the 'backorder' excuse long enough to get past the chargeback/dispute period. Then the consumer is out of luck. The Virgina Atty General should be made aware of this by all that have been affected.
#2 Consumer Comment
That appears to be their M.O.
AUTHOR: John - (U.S.A.)
SUBMITTED: Thursday, July 24, 2008
Take an order, charge card immediately, then use the 'backorder' excuse long enough to get past the chargeback/dispute period. Then the consumer is out of luck. The Virgina Atty General should be made aware of this by all that have been affected.
#1 Consumer Comment
That appears to be their M.O.
AUTHOR: John - (U.S.A.)
SUBMITTED: Thursday, July 24, 2008
Take an order, charge card immediately, then use the 'backorder' excuse long enough to get past the chargeback/dispute period. Then the consumer is out of luck. The Virgina Atty General should be made aware of this by all that have been affected.
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