Complaint Review: Radio Shack
- Radio Shack
punta gorda, Florida
- Phone: 3367109122
- Category: Miscellaneous Electronics
I purchased two Auvio headsets from Radio Shack within the last year and paid warranty coverage for both.
Within the warrenty period, each set became stopped playing from one earpiece. I went to the Radio Shack store five times and each time I was told that I would receive a gift card in the mail wiithin a few week. I never received the card. Last week I spoke to the manager who confirmed that I had in fact purchased the phones and that they were under warranty, and I would recieve the gift card in a few days.
I still did not receive the card. I went back to the store and a different employee called Radio Shack customer service and was told that I would recieve reimbursement for only one phone. As I left the store, an employee apologized and told me that RS was changing its warranty policy and it would be better. Lesson - don't buy a warranty from Radio Shack. Why should I believe them?
This report was posted on Ripoff Report on 10/30/2013 07:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/radio-shack/punta-gorda-florida-33950/radio-shack-worthless-waranty-punta-gorda-florida-1095650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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