Report: #896203

Complaint Review: rave motion picture

  • Submitted: Tue, June 12, 2012
  • Updated: Tue, June 12, 2012
  • Reported By: mockingbird1985 — west springfield Massachusetts United States of America
  • rave motion picture
    864 Riverdale Street
    west springfield, Massachusetts
    United States of America

rave motion picture Rave Cinemas Gift Cards embarrasent over priced rip off lied turned away rude west springfield, Massachusetts

*Consumer Comment: That Bobby

*Author of original report: ?? read

*Consumer Comment: Please explain

Show customers why they should trust your business over your competitors...

My fiance and I were given a $30 gift card card for Christmas for your theater which we attempted to use  on June 12, 2012. As we were purchasing tickets your associate told us your system was down and we would have to pay the 28.50 price in cash. We had already bought over priced popcorn and drinks. When she used her walkie talkie she asks the
manager if she can "just give the card number like the others" he says "THERES NOTHING WE CAN DO!" WOW.  Could this experience have been worse?

 NO. thank you for making us leave, not refunding the snacks, not doing whatever you did for your system with us, made us look like fools leaving without seeing a movie and with popcorn and snacks, and completely ruining our night and the gift that was given. Your theater is unprofessional and I am disgusted by your company. Ill be getting a refund for my $30 gift card balance which I can use at ANY OTHER theater. I'll make SURE my brothers stop buying rave cinema gift
cards for all of us -since they DONT WORK.

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This report was posted on Ripoff Report on 06/12/2012 04:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rave-motion-picture/west-springfield-massachusetts-01089/rave-motion-picture-rave-cinemas-gift-cards-embarrasent-over-priced-rip-off-lied-turned-a-896203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#1 Consumer Comment

That Bobby

AUTHOR: The Outlaw Josey Wales - (United States of America)

 You have to wake up pretty early to pass one on ole Bobby
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#2 Author of original report

?? read

AUTHOR: mockingbird1985 - (United States of America)

It was Last Night and like i said i wasnt alone my fiance went to get the popcorn while i purchased the tickets. work for rave much?
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#3 Consumer Comment

Please explain

AUTHOR: Robert - (U.S.A.)

How and why exactly did you buy your Popcorn and Snacks BEFORE you bought the tickets to the movie?

Also, this was posted on 6/12 at about 7:16AM EDT.  Since their first movie isn't until around 9AM how did you get in hours before their first movie of the day?
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