• Report: #730519
Complaint Review:


  • Submitted: Wed, May 18, 2011
  • Updated: Wed, May 18, 2011

  • Reported By: brad — sharpsburg Georgia United States of America
Internet United States of America

RebateTrack Failure to honor rebate terms Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

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I bought a Samsung Bluetooth headset from TigerDirect a few months ago that had a $20 mail-in-rebate that was to be submitted to this company, RebateTrack.

I followed the terms of the offer to the letter and submitted the offer as requested.  However, I am then informed that I "supposedly" did not include the original UPC.  However, I DID enclose the original UPC.

I contacted customer service and they are told me to resubmit the original UPC.  However, I told them I enclosed the original UPC before, I can NOT send it to them again.

The response was this:  "Unfortunately with out the original UPC the rebate will not process Mr ******. I apologize for the inconvenience."

This report was posted on Ripoff Report on 05/18/2011 03:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rebatetrack/internet/rebatetrack-failure-to-honor-rebate-terms-internet-730519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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