Redbox Instant by Verizon Charging debit/credit cards for "free one night rental" then waits for charge to "fall off your account"; admitted to being a 3rd party company and would NOT let me speak to the actual Redbox Instant by Verizon Company nor provide me with a valid phone number/email. It figures that they also Refused location Internet

I was trying to use Redbox Instant by Verizon for a one month "free" trial.  I could nto utilize the "4" free credits you get with this "free" month although I had to provide a credit/debit card to use (understandable since I would be taking physical dvd's from their machines).  I started this "free" trial on Septmeber 30, 2013 and finally when it would not allow me to watch certain movies.. saying that I have to subscribe to view/reserve movies.  I suscribed out of frustration, reserved 2 movies for pick up and got the same movie twice.  To top it off it charged my card twice for $1.27 when it said that the fee was $0.00.  There is something wrong with this picture.