Complaint Review: REI - Recreational Equipment Incorporated
Two managers Ken Bevill and Shane Martin have two different style of rude. Shane Martin gave me so many dirty looks I could start a Halloween mask company with him. He threatened to have REI send me a no trespassing letter. And was a total piece of crap in terms of customer service.
Ken Bevill kept his cool. But pulled a passive aggressive move by actually returning two items, marking them down for "depreciation", and taking 20 minutes to do it.
Wrote a complaint on Google Maps. Apparently they had Google Maps pull the poor rating. And they have yet to repsond properly to my complaint.
This report was posted on Ripoff Report on 03/20/2013 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rei-recreational-equipment-incorporated/sumner-washington-98390/rei-recreational-equipment-incorporated-rei-store-jacksonville-fl-kayaks-camping-gea-1036337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: