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Report: #1447937

Complaint Review: Reliable Chevrolet Springfield Missouri - springfield Missouri

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  • Reported By: pat — Branson MO United States
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  • Reliable Chevrolet Springfield Missouri 3655 S Campbell Ave springfield, Missouri United States

Reliable Chevrolet Springfield Missouri Worst customer service ever. Sales staff rude and lazy. GM uncaring and rude springfield Missouri

*Consumer Comment: You Dodged A Bullet! They LIE To Potential Customers Right On Their Website In Plain English!

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Salesman Bryan C. and Jeff J. were rude, impatient and condescending, We attempted three times even making two extra 50 mile trips to have all of the features of our fully loaded Infiniti QX60. Each time the sales staff were unable to answer the specific questions we had and unwilling to get the answers for us.

If a dealer or any business sells a product they need to have staff who are well informed or know where to get the answers. After pursuing the dealership the three different times the GM wrote me an email stating that our information would be deleted from his dealership and directed us to have any further needs handled by an Infiniti Dealer in Tulsa, OK or Kansas City We live in Branson Mo so either dealer is at least 100 miles away. The GM also said he did not base his business decisions on customer reviews. 

I hope this discourages many from doing business with Reliable Chevrolet.

This report was posted on Ripoff Report on 06/18/2018 05:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/reliable-chevrolet-springfield-missouri/springfield-missouri-65807/reliable-chevrolet-springfield-missouri-worst-customer-service-ever-sales-staff-rude-and-1447937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You Dodged A Bullet! They LIE To Potential Customers Right On Their Website In Plain English!

AUTHOR: Perry Mason - (United States)

POSTED: Monday, June 18, 2018

 If you would have bought this car, you would have become the latest victim of their BOGUS, ADD-ON, PHONEY FEE CON-GAME! They very obviously think the average person is STUPID! They proudly proclaim "The price you pay is the price you see" or something similar. However...when you dig a little deeper, you will see they will hit you with a $199 BOGUS FEE they call an "administrative fee". They think you are TOO STUPID to figure out their sorry con-game. All of this BOGUS FEE goes to them. (unlike legitimate taxes). You don't get the car until you pay their BOGUS FEE.

Therefore, their BOGUS FEE is part of the deal and the price you see is NOT the price you pay to THEM. They think you are too stupid to figure it out. They give their BOGUS FEE an official sounding name because they think you will believe this BOGUS FEE is something legitimate, WHICH IT ISN'T!!! Welcome to the Sleazy American Car Business! This BOGUS FEE con-game is a main stay in this stench filled sector of retail. They did you a favor. Now go find an HONEST dealership which operates by the rules of INTEGRITY because this sorry slime ball operation doesn't and it's as OBVIOUS as reading their website!!!

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