Complaint Review: Renew Registraions - Miami FL
- Renew Registraions 14261 SW 120th St #103-233 Miami, FL United States
- Phone: 855-333-7448
- Web: www.renewregistrations.org
- Category: State Automotive Registration Renewal
Renew Registraions renewregistrations.org Pirate Media LLC 14261 SW 120th St #103-233 Miami, FL 33186 USA Charged me $23 for a road guide and a service to assist me in renewing my auto registration. Miami FL
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I was attempting to renew my Texas state auto registration. I typed the website for the Texas Dept. of Motor Vehicles, but clicked on the link www.renewregistrations.org instead of going to the actual TX DMV website. I did not realize that I was on a 3rd party site and I started verifying my address to renew the registration. When I put in my credit card information I was brought to a screen notifying me of my purchase of a Road Guide and a service that would verify my ability to renew my registration online for my state, and assist me in doing that.
I called their customer support number to have them refund my money. The agent tried to explain the service they provided and talk me into keeping the service. When I told him I wanted a refund, he attempted to only refund the $19.xx for the Road Guide, but not the 'non-refundable' $3.xx service fee.
It was not until I demanded that he refund the entire amount that he agreed to do so. The transaction to charge me for the service was instantaneous. The refund will take 7 - 10 business days before I receive it, so now I have to monitor my account to make sure they do refund the full amount.
My fault for not paying attention to what I was clicking on, and not reading the details before I entered my credit card # and clicked Ok, but still a hassle, and I think it represents a possible headache for those who do not know better or do not catch the error.
This report was posted on Ripoff Report on 03/06/2019 02:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/renew-registraions/miami-fl-33186/renew-registraions-renewregistrationsorgpirate-media-llc14261-sw-120th-st-103-233-mi-1474826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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