Report: #708876

Complaint Review: rent 2 own

  • Submitted: Mon, March 21, 2011
  • Updated: Wed, January 23, 2013
  • Reported By: rev.bill — Lucasville Ohio United States of America
  • rent 2 own
    galia street
    portsmouth, Ohio
    United States of America

Show customers why they should trust your business over your competitors...

 in last 2 months i returned 6 computers . missing keys  missing programing . keys didnt work, last one started smokeing. I contacted rent 2 own last week and they kept switching me from manager to asst manager. nothing was done. I emailed home office nothing. I pay $129 a month for 16 months for a $600 computer when it was new.  and this one is sued . now im out 2 weeks rent cause they wont make it good. and i use it showing Kids Sunday school movies and playing music at Church. and every time I have to return a computer my 16 months starts all over again . they dont resume from where I started
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This report was posted on Ripoff Report on 03/21/2011 10:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

things are not always what they seem

AUTHOR: Dinkledorfer - (United States of America)

To the author: It seems you did have a bad experience and that can't be changed. I have some suggestions for you. In the future, you would do better (considering budget restraints) to shop for a good used computer. Since I have sold many myself, I can say you can get a decent used (Dual core) laptop off Thrifty Nickel,, Craigslist and other places for $125 or less. Just make sure you do a good test of the machine before you buy it. Do NOT just take a sellers word. Test the machine before you close the deal. With desktops, you can do even better. There are plenty of older and quite functional machines out there for under $100 for a complete system. Newer is not always better and some of the older (3-5 years old) machines are great workhorses and were built when quality was still there. Your basic error was in not knowing there are other options you could have used. You did what we all do..... draw off what knowledge we have and do the best we know how.

To the rude employee: Had you been working for me with that attitude, you would have been fired within the first week. I would not want a person like you representing my business. To elaborate further would achieve nothing. Grow up and learn to speak and act like an adult.

It was mentioned that because someone has bad credit and has to (they believe) use a company like this, that they are just plain trashy people. Not so! Apparently, you have absolutely no understanding of credit and how it works. You made assumptions without any facts to justify your position. Credit these days is getting destroyed on a grand scale through forces that are not in a consumers control. How many people have lost homes due to job loss? How many have been shafted by the banks making bad loans? It's the public that took the hits and incurred the damage. What has happened to the value of homes? Did the consumer do this? Banks got free money to cover their greed motivated actions. The consumer got shafted! DO you have any idea what having to do a short sale will do to you credit? People are losing their jobs left and right, jobs they have been at for years. Are they trash now because of it? You need to get your head out of that dark place it is residing and learn how the system actually works. Follow the money and open your eyes. We have been lied to by the very people we entrusted to protect us. The wolf is truly watching the hen house!
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#2 REBUTTAL Individual responds

made your bed

AUTHOR: mr.x - (United States of America)

 you may be correct as in our credit rating is not that great.. so we deserve to be treated like this because were poor ? just askin

and you my freind sound like an a*s .i hope your bed has bed bugs ..good day.

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#3 General Comment

You know why you have to go to Rent To Own

AUTHOR: IamGood - (USA)

You are stuck with Rent To Own because your credit rating SUCKS!!!  No one trusts you any more, and you are paying a premium for that Credit Rating.

If you are paying 129.00 a month, and you can buy a computer for 600.00, why dont you just save up the 129.00 for 6 months, then buy a computer out right????

Because you want it NOW!!!!  Well my friend, there is a price for that, and boy are you paying that price.

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#4 Consumer Comment

sorry lol.

AUTHOR: mr.x - (United States of America)

 I thought you read my post, im sorry i was being sarcastic,, that is what they told me . i just went to and got one way better than the one from the rental company. sorry again. read my post sounds alot alike. blaimed my kids , well have none. and all my programs expired in 30 days including microsoft office witch is why i bought that computer in the first place ..good luck with your new sorry for the mixx up
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#5 Author of original report


AUTHOR: rev.bill - (United States of America)

if that was the case dust and kids picking at key number one i dont have kids . and number two if it was dust making computer smoke why isnt this one i got from walmart smoking i have had it in same place that one was for over a year now and its been working great no problem and its a toshiba too

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#6 UPDATE Employee

Yea right !

AUTHOR: mr.x - (United States of America)

The smoking pc lmao ! it was dust from your house , and your pcs stoped working because you and your kids kept picking them off , and as far as your programs ??? buy them like everyone else ,oh yea about forgot this one the reason 2 of your computers stoped working was because of roaches inside them.why should the company pay for your damages resume where i started ..
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