Complaint Review: RENT MY COMPUTER NOW.com - Baltimore Maryland
- RENT MY COMPUTER NOW.com 1539 MERRITT BLVD Baltimore, Maryland USA
- Phone: (888) 839-7613
- Web:
- Category: Audio & Electronic Retail Stores
RENT MY COMPUTER NOW.com Fraud, Scam, Overcharging Baltimore Maryland
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I needed a pretty high end computer for some work I was doing on the side and Ineeded it quickly. Not having enough money on hand to buy one I decided to rent one and I found a place online called Rent My Computer Now which looked great.
I found the computer I wanted and put my application in. The application required a $50 non refundable fee for processing. I was leary about that but singed up anyway. That was on Monday.
I heard back from them on Tuesdday saying I had some more papers to sign. No big deal. I sent the papers back in and got a message back saying in would take 1 business day to process and let me know if I was approved. Again, no big deal. Well that's when the nightmare began.
I did not hear from them on Wednesday but on Thursday I got an email saying that I had been refeunded my $50? No other explination. I thought I had been denied. I emailed them and asked and they said no I had not been denied but in fact had been approved! But they also said they were having server problems. I tried emailing and calling all day but the phone calls went to voice mail and the website itself was down all day. So I had no way to contact them.
At that point I became supsiciaous and decided to take my businees elsewhere.
On Friiday morning I did get one of my emails asnwered saying I was approved and I would get my tracking number for the computer shipment by the end of the day. So I waited, and waited, and waited. I called them at just after after 5pm EST and someone picked up, and then hung up the phone. Called again and the same thing happended. I emailed and got no answer.
At around 11pm on Saturday I got an emailed congratulating me on my approval, but not telling me anything had been shipped.
I was done with them and had already ordred from the other company, who did all they said they would.
On Sunday I sent an email to Rent My Computer Now asking for my $50 back bercause I felt they did deliver on the promise to approve me within 1 business day. I knew it was a longshot but I felt a bit cheated and had to ask.
What really got me was that when I checked my Credit Card account I found that they had charged to the $50 fee twice! I have asked for this refend via email and never recived a response. I have call numoerous times and the owner is nver in and the receptionist has no autority and does not know what's going on.
It's a one man operation and I think he is making a living, $50 at a time.
This report was posted on Ripoff Report on 06/18/2013 07:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-my-computer-nowcom/baltimore-maryland-21222/rent-my-computer-nowcom-fraud-scam-overcharging-baltimore-maryland-1059950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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