Report: #813865

Complaint Review: Republic Wester

  • Submitted: Mon, December 26, 2011
  • Updated: Mon, December 26, 2011
  • Reported By: Joshua — Linn Creek Missouri United States of America
  • Republic Wester

    Pheonix, Arizona
    United States of America

Republic Wester Refused To Cover Damages They Caused To My Vehicle Pheonix, Arizona

Show customers why they should trust your business over your competitors...

Republic Western & Uhaul International have a business partnership that enables them to give unfair settlements. They are owned by the same company despite their lies.

I had a hitch installed by Uhaul on 3-23-2009 that has failed. They didn't install all the bolts in the hitch upon installation. This became obvious when the hitch seperated from my vehicle. By not installing all the bolt it stressed the remaining ones and stressed the frame of the vehicle and tore the frame rails on both sides of the car. This caused $3,493.87 in damages to my car. Uhaul in Springfield even agreed that it was installed incorrectly and referred me to their 'neutral third party' insurance company. Believe me, they are not neutral. After nearly a month of dealing with Republic Western and them stalling me, they decided that they were not liable for any of the damages. No explanation of why, just that they weren't paying and hung up. I have written statement from body shops stating that the bolt weren't installed originally and they ignored even those statements. Its obvious that the bolts were never installed because the threads are rusty and there is no ring around the holes on the hitch where the bolts and washers would have been. Mr. T***** has become increasingly unresponsive during this ordeal, even to the point where I have had to contact his superiors to accomplish anything. They finally sent an adjuster to look at the damages on my car and even he was a contactor for Uhaul & RepWest.

The bottom line is that these companies have a partnership that allows to to refuse to pay any claim that may come their way. Even with a plethora of written statements, estimates of damage, and an original certificate or warrenty that was paid for they still refuse to make any settlement offer to me. I am filing this statement with as many sources as possible to try to get a response from Uhaul & RepWest to do the right thing.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/26/2011 09:44 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.