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Report: #1292625

Complaint Review: Reputation Sentry - New York New York

  • Submitted:
  • Updated:
  • Reported By: Max — Portland Oregon USA
  • Author Not Confirmed What's this?
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  • Reputation Sentry New York, New York USA

Reputation Sentry Bruce Rivers www.reputation-sentry.com, Reputation Sentry, elaborate, scam, con artists, internet scam, theft, fraud, india, Russia, fake address, New York New York New York

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Reputation Sentry is an ellaborate scam designed to take thousands of dollars from you. They claim to be based in one of the most prestigious buildings in New York but it's all a lie. They are actually off-shore, in Russia and India, making it near impossible to get a hold of them. 

They sent me very detailed reports on the work they were doing to protect my online reputation. I went through this report to see if they were lying to me. What I found is that they hadn't done ANYTHING that was in the report. I paid them thousands of dollars for just about a year to push 2 articles off Page 1 of Google and all they did was make the problem worse. In fact, those two articles that were at the bottom of Page 1 are now holding the #1 and #2 spots. 

They will try and make themselves sound like a giant firm, using phrases like "our IT Department," "our Social Media Department." However, it's really just a 3-4 person operation with all of the staff located in India. The biggest problem is getting in contact with them. You can tell immediately that they are based in a foreign country because the emails are poorly written and correspondence only comes during the midnight hours (if you're in the United States). The time difference also makes it difficult to communicate becuase it literally takes them 1-2 days to respond to any email. The articles and content that they will publish about your brand, company, name etc (all the stuff representing your image) is also extremely generalized and written very poorly. Even if they did clear Page 1 of my bad listings, Page 1 would be full of articles that makes my company look like a toddler is running the show. 

Upon wanting to termiante my services with them, they held my domain name and website hostage. BEWARE: if you use this company (or any company like this), buy all of the domains they want yourself and then have them build the domains on a hosting account you own. I learned the hard way as they started trying to ransom me for my websites. 

This company is a complete scam and unfortunately, I fell for it. I'm hoping that nobody else makes the same mistake with these horrible people. 

This report was posted on Ripoff Report on 03/09/2016 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reputation-sentry/new-york-new-york/reputation-sentry-bruce-rivers-wwwreputation-sentrycom-reputation-sentry-elaborate-s-1292625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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