• Report: #1146178
Complaint Review:

Residence Inn - Maumee, OH

  • Submitted: Tue, May 13, 2014
  • Updated: Wed, May 14, 2014

  • Reported By:Houghton Lake Michigan
Residence Inn - Maumee, OH
Maumee, Ohio USA
  • Phone:
  • Web:
  • Category: Hotel

Residence Inn - Maumee, OH Bad Experience Maumee Ohio

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I checked into this hotel on 5/1/14 and when I went to my room it looked tired and worn. There was obvious damage to a lampshade. We had business so we left immediately and did not return till after 11:00PM. At that time we discovered the television in the front bedroom was not working. I telephoned and reported same to the desk. Instead of offering to bring a new tv or move us the clerk replied she would tell them in the morning. I asked for a manager, none on site. The next morning I did not receive a call from management so I called again. No management available. When I checked out I again reported the issue and asked for a manager. No management on site. The clerk said she had talked to management about additional rewards points. I left situation not resolved. When I returned home I made a complaint to customer service. The result was an email telling me they were giving me extra rewards points. Not even the courtesy of a phone call. What I wanted was the upscale experience I paid for and I don't believe I got it here. Management was substandard compared with other Residence Inns I have stayed at. I did not want money or points but a comp room of the quality I paid for would have been nice I travel a lot and have not experienced this at other Residence Inns

This report was posted on Ripoff Report on 05/13/2014 06:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/residence-inn-maumee-oh/maumee-ohio/residence-inn-maumee-oh-bad-experience-maumee-ohio-1146178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Residence Inn - Maumee, OH

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.