Report: #971079

Complaint Review: Retrofitness Timonium

  • Submitted: Sun, November 18, 2012
  • Updated: Sun, November 18, 2012
  • Reported By: MD - Monkton — 1909 monkton rd United States of America
  • Retrofitness Timonium
    2125 green spring dr Luther ills md
    Lutherville, Maryland
    United States of America

Retrofitness Timonium Keep billing after you cancel. SCAM SCAM SCAM SCAM Lutherville, Maryland

Show customers why they should trust your business over your competitors...

Saw that they over bill when I researched prior to signing. Against better judgement signed 1 year contract. After 1 year cancelled and had them put in writing that they agreed to stop charging my card. Started to get my credit statements online and ignored my statements for a few. Upon review noticed they didn't stop billing. Went to Lutherville location and manager Joe, at first was very unprofessional. He acted like we were at a bar and had a disagreement instead of at hIs job where the customer deserved to be treated appropriately. Afterwards he kept it professional and attempted to help. Their billing ABCretro was to fault. Assured me upon many follow up visits he was taking care of it. Never did. Had to stop and block them from my credit card. This has been going on for months and still isn't resolved. I haven't been credited the over bill.

Do not fall for the low price. Not worth the headache and attitude. Go to Bxxx Bxxx (((REDACTED))) for 10$ more and no trouble when you cancel.

The old "month to month after 1 yr" scam-- Retrofitness bread and butter!

Look online under Retrofitness and scam and see what pops up if you don't believe my nightmare.
  sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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This report was posted on Ripoff Report on 11/18/2012 04:47 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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