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Report: #1161717

Complaint Review: Rick Case Kia in Duluth - Duluth Georgia

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  • Reported By: One voice — Cumming Georgia
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  • Rick Case Kia in Duluth 3190 satellite blvd Duluth, Georgia USA

Rick Case Kia in Duluth April (answered phone), finance manager False information provided, changed deal Duluth Georgia

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April quoted a price of 9,800 for a Kia Soul on the phone.  After arriving at the lot, the finance manager stated the price was 11,700 and they would not move off of the amount.  He calles me a liar and said they had transcripts of the conversation.  When I told him to bring the transcripts out so I could prove the quote, he said they couldnt print them. He continued to smart off, stating that how I paid (was offering cash) was irrelevant And that the pricw was the price.  I told him I drove 45 minutes based on the phone conversation and he shrugged his shoulders.  The general manager, sitting at the desk (Jerry Howell) did nothing. When I asked for the owners card, they gave me a card for the Mr. Howell instead.  Little good that did! Horrible customer service, false information, shady business!!!!

This report was posted on Ripoff Report on 07/13/2014 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rick-case-kia-in-duluth/duluth-georgia-30096/rick-case-kia-in-duluth-april-answered-phone-finance-manager-false-information-provide-1161717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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