Ricoh America Terrible Company! Numerous Hidden fees and horrific communication. Jacksonville Florida

I have been in business for over 25 years.  Ricoh is the worst company I have ever dealt with.  We continued our contract with them after they took over for Lanier.  They are nothing like Lanier.  We leased 3 copier machines from them (I have leased 15 copier machines over the years before signing with Ricoh).  They have an incredible amount of hidden fees.  You will need a high powered magnifying glass to read their contracts that explain all these fees.  Trust me, you will be shocked when you get a bill from them.  After 5 years, I returned the machines to Ricoh.  They continued to bill me for the machines claiming I never returned them.  After emailing and faxing the receipts from the delivery truck company they corrected the bill and stated I was paid in full.  Five months later I get a call from their collections department claiming I owe them thousands of dollars (the last 5 months).  The bill is currently in dispute and I am currently re-faxing and emailing the receipts from the trucking company.   I have spent countless hours trying to correct the problems i have had with this company.  Never again Ricoh!  BTW, the copier machines worked fine.  The company just has too many parts that do not communicate.