Complaint Review: Right on Time Moving & Storage - North Hollywood California
- Right on Time Moving & Storage 11307 Vanowen Street North Hollywood, California U.S.A.
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- Category: Moving Companies
Right on Time Moving & Storage ripoff dishonest poor customer service rude accusatory North Hollywood California
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I stored my furnishings at Right on Time Moving & Storage for a period of twelve months. At the end of that time, I had Right on Time to move me to my current residence. The shipment did not include a 65-year old chair (the seat and back cushions were delivered) a newly purchased stove (the burners were delivered).
The Customer Service Manager at Right on Time Moving accused me of stashing these items in my garage, and of signing the manifest. I have done neither of these things, however through "arbitration" with the CPUC and the Better Business Bureau Right on Time agreed to pay me a sum of $500.00.
In an attempt to collect this amount, I have made several phone calls to their offices in North Hollywood to be put on hold for indefinite periods of time. Finally when I was connected to a Customer Service representative, this individual pretended not to have my file or any correspondence from CPUC or the Better Business Bureau.
Stevie
North Hollywood, California
This report was posted on Ripoff Report on 08/20/2002 09:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/right-on-time-moving-storage/north-hollywood-california-91605/right-on-time-moving-storage-ripoff-dishonest-poor-customer-service-rude-accusatory-nort-27428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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