Complaint Review: Right to the Nitty Gritty
- Right to the Nitty Gritty
700 Washington Street West
- Phone: 678-971-4095
- Category: Cleaning Services
This so-called cleaning service is not to be used, or trusted. They were over two hours late! When they finally showed up, we left the house to give them space to clean. When we got back, here's what we were greeted with: the owner's kid had been dropped off and was playing around in our carport, completely unattended. Even worse, the owner of the company broke our glass stove top.
She had climbed up on our kitchen counter in an attempt to clean the cabinets, and she somehow managed to fall onto our stove top and shattered the glass, thereby completely ruining it. Not to mention the fact that the cleaning job they did was so horribe and inadequate that we basically had to go back behind them and do all the cleaning that we had hired them to do in the first place. Nevertheless, we did pay them what they had quoted us ($300), with the understanding that they were going to make good on replacing our stove.
When we didn't hear back from them in a timely manner regarding the replacement of our stove, we put a stop-payment on the check we had written to them. You better believe we heard from them once they discovered that a stop-payment had been put on the check!
They informed us at this point that they would be willing to reimburse us the difference between what the cleaing cost (even though they didn't really clean anything), and what it cost us to replace our stove, which came to an amount of $99. And we still have yet to hear from them as to when we can expect to receive our $99.
This report was posted on Ripoff Report on 07/24/2013 06:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/right-to-the-nitty-gritty/gainesville-georgia-30501/right-to-the-nitty-gritty-broken-stove-broken-promises-horrible-cleaning-job-gainesvill-1069596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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