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Report: #43864

Complaint Review: Simple Escapes MWI - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: Post Falls Idaho
  • Author Confirmed What's this?
  • Why?
  • Simple Escapes MWI PO Box 241338 Omaha, Nebraska U.S.A.

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I joined this company to receive rebate certifcates for grocery purchases. They were to rebate me $15 for each of 4 grocery purchases of $20 each. I submitted the first coupon on 8/9/02 and received my rebate on 9/9/02. I submitted my second rebate coupon on 11/11 and have never heard from them again. After reading some of the complaints I am certain that I will not. I was going to write them a letter but now it seems senseless. If I can assist in your quest to put them out of business please let me know. We do not need companies like this causing havoc on the internet.

Mike Miller

Mike
Post Falls, Idaho
U.S.A.

CLICKE HERE ...*EDitor's NOTICE ..MWI Lawsuit filed

This report was posted on Ripoff Report on 02/02/2003 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/simple-escapes-mwi/omaha-nebraska-68124-1965/mwi-simple-escapes-galleria-failed-to-honor-agreement-consumer-fraud-ripoff-omaha-nebraska-43864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#7 UPDATE EX-employee responds

Guess what I just found out..??

AUTHOR: Robert - (Canada)

POSTED: Tuesday, July 06, 2004

Memberworks Canada in Montreal once fired a lead by the name of Maya..Don't know for sure but by the sounds of it Maya threatened to reveal some dirt on mwi..To make a long story short, Maya was paid off to keep her mouth shut..I heard from one of my inside informants that she was paid at least a good $20,000..Also Mwi was brought to court regarding their dirty practice and have most of the time won on appeal by default. People, my fellow American citizens, DO A CHARGE BACK..if any of you notice any unauthorized charge, do a chargeback..even if your bank refers you to mwi, insist on a chargeback..your bank / credit card company have the power to reverse all unauthorized charges..More later

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#6 UPDATE EX-employee responds

listen to Jennifer

AUTHOR: Robert - (Canada)

POSTED: Monday, July 05, 2004

Good going Jen,

Good going and welcome to my team..Now we are 2 trying to hurt memberworks the way they have hurt us.Hey Mariam, listen to Jennifer only thing though, don't hang up on them (mwi) call them along with your credit card company on the phone with you..and demand your full refund as well as previous year refunds if any..just be sure you ask if you were ever charged ever for any reason by mwi..then make sure you demand they remove your name and number as well as all your info from their data base..be sure also you mention this to every one you know in your life including your worst enemies and tell them what to do in case they have been charged.

last but not least, ask to be transferred to a supervisor..a supervisor and no one else..not a lead, nor a coach but a supervisor to confirm the cancellation along with a full refund and the deletion of your info..sometimes mwi will have others pretending to be supervisors..the supervisors are..mike rogers, mark beaudin, alain turgeon, leisa maynard, hope clearwater, britta dregman, corey, annie, debbie, jennifer, mike pipichello..hoping this will help you Mariam.

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#5 Consumer Comment

Baffled, never heard of this company

AUTHOR: Marion - (U.S.A.)

POSTED: Sunday, July 04, 2004

I never heard of this company and was charged 149.95 for somehing. How can I get my money back.

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#4 UPDATE EX-employee responds

Insider of Memberworks Inc. (MWI)

AUTHOR: Jennifer - (Canada)

POSTED: Wednesday, August 06, 2003

I was recently fired from Memberworks in Montreal. I learned a lot about how that company works around the law to 'steal' money from 'members' who never signed up, in the two weeks I was there. I was fired for no reason as the rest of my training group, which i wont even get into the topic that they are subsidized by the government and recieve money and lots of it for job creation, training ends so do our careers.

To write out all the loopholes would take me all night and probably won't make it online for it would be pages. Although I will try to give info often as possible as I go through my training manual. But right now I will give the major tips.

If you end up finding out that you have a membership from MWI/Memberworks and many other names it goes by and don't want it and you call to cancel... The reps (msr's)will give an overview of the membership and how wonderful it is, two benefits of staying with the program and one retention to try to keep you with the membership. It's a corny script they must read and if they don't they are fired.

You must confirm your name and adress including zip code to have the msr continue with the cancellation. So the best way to do it is confirm your adress name etc. When they ask 'how may I help you?' just say cancel and hang up. It's law that they process the cancelation. About getting your money back, it's a little harder but if you say any of the following ($, charges, fees etc) that will defenitely bring you closer to getting your way. The thing that will really get to them is if you say "I did not authorize these charges!" Authorize is also another one of those key words that will get things done faster. For some reason if you have a membership that was offered to you on behalf of citibank you have more options. Such as having the membership for 6 months full money back guarantee. Or you could have a pro rata membership and get back the unused portion of your yearly fee...but now get this, if you are really irate and demand full refund, they will likely put you through to a supervisor and they are 'suppose' to give you a full refund.

Another thing to do would be to complain to the client of memberworks who referred you in the first place. Remember, as much as I think Memberworks are theifs, someone referred you to them and gave them your credit info. Mostly this happens through home shopping network, banks, credit cards, aol pop up ads, mortgages etc. So it's two companies that are working to rip you off and you have the right to know who and to discontinue sneaky dealings with those companies. If for example your credit card company helped to enroll you, make sure that you have a good long talk with your credit card holders and tell them that you won't accept that behavior and demand a change in their policies. Also ask the msr how you were enrolledand they have to tell you. If for some reason for example the msr says through Aol, and you never even had a computer then you might want to check into someone in your household or others using your credit card number to make purchases. Anyone in your household (2 adults and 2 children under 18) can sign you up using your credit card.

So please be careful and listen attentively as to how you were enrolled. Ask a lot of questions to the msr about billing dates, charges, fees, whatever you can think of that might help you investigate. The msr's mottow is to 'honor dont mention' that means they won't mention things that you might need to hear, but if you ask they must. To end it once and for all tell them that you want your name and number removed from their list and they have to do it, just like all telemarketers.

I hope this helps.

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#3 UPDATE EX-employee responds

Insider of Memberworks Inc. (MWI)

AUTHOR: Jennifer - (Canada)

POSTED: Wednesday, August 06, 2003

I was recently fired from Memberworks in Montreal. I learned a lot about how that company works around the law to 'steal' money from 'members' who never signed up, in the two weeks I was there. I was fired for no reason as the rest of my training group, which i wont even get into the topic that they are subsidized by the government and recieve money and lots of it for job creation, training ends so do our careers.

To write out all the loopholes would take me all night and probably won't make it online for it would be pages. Although I will try to give info often as possible as I go through my training manual. But right now I will give the major tips.

If you end up finding out that you have a membership from MWI/Memberworks and many other names it goes by and don't want it and you call to cancel... The reps (msr's)will give an overview of the membership and how wonderful it is, two benefits of staying with the program and one retention to try to keep you with the membership. It's a corny script they must read and if they don't they are fired.

You must confirm your name and adress including zip code to have the msr continue with the cancellation. So the best way to do it is confirm your adress name etc. When they ask 'how may I help you?' just say cancel and hang up. It's law that they process the cancelation. About getting your money back, it's a little harder but if you say any of the following ($, charges, fees etc) that will defenitely bring you closer to getting your way. The thing that will really get to them is if you say "I did not authorize these charges!" Authorize is also another one of those key words that will get things done faster. For some reason if you have a membership that was offered to you on behalf of citibank you have more options. Such as having the membership for 6 months full money back guarantee. Or you could have a pro rata membership and get back the unused portion of your yearly fee...but now get this, if you are really irate and demand full refund, they will likely put you through to a supervisor and they are 'suppose' to give you a full refund.

Another thing to do would be to complain to the client of memberworks who referred you in the first place. Remember, as much as I think Memberworks are theifs, someone referred you to them and gave them your credit info. Mostly this happens through home shopping network, banks, credit cards, aol pop up ads, mortgages etc. So it's two companies that are working to rip you off and you have the right to know who and to discontinue sneaky dealings with those companies. If for example your credit card company helped to enroll you, make sure that you have a good long talk with your credit card holders and tell them that you won't accept that behavior and demand a change in their policies. Also ask the msr how you were enrolledand they have to tell you. If for some reason for example the msr says through Aol, and you never even had a computer then you might want to check into someone in your household or others using your credit card number to make purchases. Anyone in your household (2 adults and 2 children under 18) can sign you up using your credit card.

So please be careful and listen attentively as to how you were enrolled. Ask a lot of questions to the msr about billing dates, charges, fees, whatever you can think of that might help you investigate. The msr's mottow is to 'honor dont mention' that means they won't mention things that you might need to hear, but if you ask they must. To end it once and for all tell them that you want your name and number removed from their list and they have to do it, just like all telemarketers.

I hope this helps.

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#2 UPDATE EX-employee responds

Insider of Memberworks Inc. (MWI)

AUTHOR: Jennifer - (Canada)

POSTED: Wednesday, August 06, 2003

I was recently fired from Memberworks in Montreal. I learned a lot about how that company works around the law to 'steal' money from 'members' who never signed up, in the two weeks I was there. I was fired for no reason as the rest of my training group, which i wont even get into the topic that they are subsidized by the government and recieve money and lots of it for job creation, training ends so do our careers.

To write out all the loopholes would take me all night and probably won't make it online for it would be pages. Although I will try to give info often as possible as I go through my training manual. But right now I will give the major tips.

If you end up finding out that you have a membership from MWI/Memberworks and many other names it goes by and don't want it and you call to cancel... The reps (msr's)will give an overview of the membership and how wonderful it is, two benefits of staying with the program and one retention to try to keep you with the membership. It's a corny script they must read and if they don't they are fired.

You must confirm your name and adress including zip code to have the msr continue with the cancellation. So the best way to do it is confirm your adress name etc. When they ask 'how may I help you?' just say cancel and hang up. It's law that they process the cancelation. About getting your money back, it's a little harder but if you say any of the following ($, charges, fees etc) that will defenitely bring you closer to getting your way. The thing that will really get to them is if you say "I did not authorize these charges!" Authorize is also another one of those key words that will get things done faster. For some reason if you have a membership that was offered to you on behalf of citibank you have more options. Such as having the membership for 6 months full money back guarantee. Or you could have a pro rata membership and get back the unused portion of your yearly fee...but now get this, if you are really irate and demand full refund, they will likely put you through to a supervisor and they are 'suppose' to give you a full refund.

Another thing to do would be to complain to the client of memberworks who referred you in the first place. Remember, as much as I think Memberworks are theifs, someone referred you to them and gave them your credit info. Mostly this happens through home shopping network, banks, credit cards, aol pop up ads, mortgages etc. So it's two companies that are working to rip you off and you have the right to know who and to discontinue sneaky dealings with those companies. If for example your credit card company helped to enroll you, make sure that you have a good long talk with your credit card holders and tell them that you won't accept that behavior and demand a change in their policies. Also ask the msr how you were enrolledand they have to tell you. If for some reason for example the msr says through Aol, and you never even had a computer then you might want to check into someone in your household or others using your credit card number to make purchases. Anyone in your household (2 adults and 2 children under 18) can sign you up using your credit card.

So please be careful and listen attentively as to how you were enrolled. Ask a lot of questions to the msr about billing dates, charges, fees, whatever you can think of that might help you investigate. The msr's mottow is to 'honor dont mention' that means they won't mention things that you might need to hear, but if you ask they must. To end it once and for all tell them that you want your name and number removed from their list and they have to do it, just like all telemarketers.

I hope this helps.

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#1 UPDATE EX-employee responds

Insider of Memberworks Inc. (MWI)

AUTHOR: Jennifer - (Canada)

POSTED: Wednesday, August 06, 2003

I was recently fired from Memberworks in Montreal. I learned a lot about how that company works around the law to 'steal' money from 'members' who never signed up, in the two weeks I was there. I was fired for no reason as the rest of my training group, which i wont even get into the topic that they are subsidized by the government and recieve money and lots of it for job creation, training ends so do our careers.

To write out all the loopholes would take me all night and probably won't make it online for it would be pages. Although I will try to give info often as possible as I go through my training manual. But right now I will give the major tips.

If you end up finding out that you have a membership from MWI/Memberworks and many other names it goes by and don't want it and you call to cancel... The reps (msr's)will give an overview of the membership and how wonderful it is, two benefits of staying with the program and one retention to try to keep you with the membership. It's a corny script they must read and if they don't they are fired.

You must confirm your name and adress including zip code to have the msr continue with the cancellation. So the best way to do it is confirm your adress name etc. When they ask 'how may I help you?' just say cancel and hang up. It's law that they process the cancelation. About getting your money back, it's a little harder but if you say any of the following ($, charges, fees etc) that will defenitely bring you closer to getting your way. The thing that will really get to them is if you say "I did not authorize these charges!" Authorize is also another one of those key words that will get things done faster. For some reason if you have a membership that was offered to you on behalf of citibank you have more options. Such as having the membership for 6 months full money back guarantee. Or you could have a pro rata membership and get back the unused portion of your yearly fee...but now get this, if you are really irate and demand full refund, they will likely put you through to a supervisor and they are 'suppose' to give you a full refund.

Another thing to do would be to complain to the client of memberworks who referred you in the first place. Remember, as much as I think Memberworks are theifs, someone referred you to them and gave them your credit info. Mostly this happens through home shopping network, banks, credit cards, aol pop up ads, mortgages etc. So it's two companies that are working to rip you off and you have the right to know who and to discontinue sneaky dealings with those companies. If for example your credit card company helped to enroll you, make sure that you have a good long talk with your credit card holders and tell them that you won't accept that behavior and demand a change in their policies. Also ask the msr how you were enrolledand they have to tell you. If for some reason for example the msr says through Aol, and you never even had a computer then you might want to check into someone in your household or others using your credit card number to make purchases. Anyone in your household (2 adults and 2 children under 18) can sign you up using your credit card.

So please be careful and listen attentively as to how you were enrolled. Ask a lot of questions to the msr about billing dates, charges, fees, whatever you can think of that might help you investigate. The msr's mottow is to 'honor dont mention' that means they won't mention things that you might need to hear, but if you ask they must. To end it once and for all tell them that you want your name and number removed from their list and they have to do it, just like all telemarketers.

I hope this helps.

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