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Report: #287823

Complaint Review: RMA Risk Management Alternatives - Oakland California

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  • Reported By: Southaven Mississippi
  • Author Confirmed What's this?
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  • RMA Risk Management Alternatives 1330 Broadway, Suite 310 Oakland, California U.S.A.

RMA Risk Management Alternatives THEIVES! I settled a debt with them back in 2005, now I am getting calls from another creditor for the same debt. Oakland California

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I had to settle a SBC debt back in Feb 2005 before I could purchase my house. RMA Risk Management Alternatives had the account at that time. I called them on 2/9/2005 and settled the debt over the phone using a credit card. It showed on the next credit card statement the amount that I settled with them. Things were settled and that was that.

Then, I started receiving calls and letters from a different debt collector for the same debt. I disputed this and that was the last I heard from them. I even received a letter stating that this was taken off of my credit report because the dispute was right. Now, I have been receiving phone calls again from different debt collector for this exact same debt. I've unsuccessfully tried to call this new debt collector (everytime I call I receive a message to call back during regular business hours).

So, I just called RMA Risk Management Alternatives a few minutes ago. The guy I talked to first said that they do not show a settlement payment ever received. Good thing I keep records with names, dates, and times. I told him that I am looking at the credit card statement that shows when my payment went through and for the amount that it was settled for. I also told him the names of the women that I talked to and the name of the woman that accepted the settlement over the phone. He kind of stuttered a bit and then he said that he would have to get his supervisor to call me back because he has never had a case like this come up. I had to give him updated phone information because he never verified my address or phone number. I thought that this was strange.

Another thing that I found to be really strange was when
I called, this guy answered the phone by saying hello, not whatever the name of the business is called now. I tried calling the number back to tell him the exact day that the payment posted on the credit card statement but I cannot get anyone to answer.

What do I need to do? Should I get an attorney to help me with this. What legal actions can I take?

Jared
Southaven, Mississippi
U.S.A.

This report was posted on Ripoff Report on 11/29/2007 07:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rma-risk-management-alternatives/oakland-california-94612/rma-risk-management-alternatives-theives-i-settled-a-debt-with-them-back-in-2005-now-i-a-287823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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