Robert G. Allen - Rob Allen - multiplestreams.com i was charged more than the amount i was offered,and i sent anb e mail immediately but no response Internet

I saw an advert on the internet and i clicked on it,i saw a testimony of a lady that says all she does is post links on the web and she dosent have to sell or buy anything.i clicked on it and i saw about 6.plus but less than7 and as i was navigating away,i was given an offer of @3.plus ,but less than4. I decided to give it a trial and to my amazement , i entered my e mail and saw the order and i was told in the e mail that my payment of$59.95 has been received , i went to check my account immediately and i  realized was charged 40.91.I sent an e mail immediately and no one responded,the following morning i sent another one, no response,i went to their official website and use the contact us form  and there was no reply.Thats where i thougt probably ive been scammed and i google his name and saw all the scams related to what i am reporting now.Before this report i sent another e mail to let them know i am filing a report but they call my bluff,i found this very annoying and it is a sign of disrespect to fellow human being.No matter what ,i deserve an explanation ,its my money we re talking about.I will really appreciate whatever can be done for me to stop them from ripping people off.I did not open the link that was sent to my e mail because that was not our agreement.Thank you