Report: #1400312

Complaint Review: ROK7.COM

  • Submitted: Fri, September 15, 2017
  • Updated: Fri, September 15, 2017
  • Reported By: Stephen — Freeport Michigan USA
  • ROK7.COM
    4225 Frontage Road North
    Lakeland, Florida

ROK7.COM Email from who I thought was Amazon take survey get free gift just pay $4.95 shipping. 15 days later card was charged $49.99 Lakeland Florida

Show customers why they should trust your business over your competitors...

 On 8-28-2017 I received an email that I thought was from Amazon. If I completed a survey I could choose a free gift and just pay the $4.95 shipping charge. On 9-12-2017 my card was charged $49.99. Called Amazon and was told they are not affiliated with this company and they would start a fraud investigation. Called the company and was told it was a 15-day trial period and since they did not hear back from me they charged my card the $49.99. Asked them to send me the original email so I could see where it said there was a trial period. They sent me an e-mail that was not the original without the survey. Called the company back and they once again said they would send the original. The second email was the same as the first which clearly showed the 15 day trial period. They will not send the original email with the survey.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/15/2017 01:06 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.