Report: #1054412

Complaint Review: Roto Rooter of Fredericksburg

  • Submitted: Tue, May 28, 2013
  • Updated: Tue, May 28, 2013
  • Reported By: Kelly — Fredericksburg Virginia
  • Roto Rooter of Fredericksburg
    901 Prince Edward Street
    Fredericksburg, Virginia

Roto Rooter of Fredericksburg DO NOT USE ROTO ROOTER!! Fredericksburg Virginia

*Author of original report: Calvin- perhaps he can save the day.

Show customers why they should trust your business over your competitors...

 I am writing this to warn anyone who even thinks of using Roto Rooter for plumbing services.  They are the worst service provider for any plumbing work you are needing to get.  Rude, incompetent, & absolutely ZERO knowledge of what they "claim" to do.

We had Roto Rooter install a new water heater in our home and we have had nothing but problems since the first day of installation.  Even better, their technican had to call another plumbing company to "trouble-shoot" their installation problems.  Their managment is rude and could care less about your issues.   We have had to call them out at least 6 times to "repair" their water heater-- and even now it still does not work! 

I am not one who complains and I will truly give anyone a 2nd or even 3rd chance to fix their mistakes, however, Roto Rooter has not been able to fix theirs in 18 months!  Please take my advice- you will REGRET hiring Roto Rooter to install any water heater or plumbing fixture and you will gain nothing but aggrevation and frustration from this company-


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#1 Author of original report

Calvin- perhaps he can save the day.

AUTHOR: Kelly - ()

I spoke with Calvin today and he geniunely appears willing to help see this issue through.  I wanted to update this report because I am hopeful after today's conversation things will improve.  Thank you.

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