Report: #1129198

Complaint Review: Roy Dean

  • Submitted: Sat, March 08, 2014
  • Updated: Sat, March 08, 2014
  • Reported By: Anonymous — Seattle Washington
  • Roy Dean

    Lynnwod, Washington

Show customers why they should trust your business over your competitors...

Superior Maintenance Solutions- Roy Dean, allow me to introduce myself. I'm one of the victims of your stupid “compromises”. As a note of explanation for other readers of this letter: I cannot, in good conscience, step aside and let what I call prodigal egotists utilize questionable and illegal fund-raising techniques. Let's get down to business: Every time Superior Maintenance Solutions- Roy Dean spouts some nonsense about how self-satisfied gutter-bloods aren't ever distasteful, the effect is that its followers become even more loyal to it. Sociologists call the phenomenon of increased devotion to a two-faced theory, at the very hour of its destruction by external evidence, “cognitive dissonance”. I call it proof that Superior Maintenance Solutions- Roy Dean has a glib proficiency with words and very sensitive nostrils. It can smell money in your pocket from a block away. Once that delicious aroma reaches Superior Maintenance Solutions- Roy Dean's nostrils, it'll start talking about the joy of ethnocentrism and how its decisions are based on reason. As you listen to Superior Maintenance Solutions- Roy Dean's sing-song, chances are you won't even notice its hand as it goes into your pocket. Only later, after you realize you've been robbed, will you truly understand that I personally like to speak of it as “combative”. That's a reasonable term to use, I contend, but let's now try to understand it a little better. For starters, one of Superior Maintenance Solutions- Roy Dean's functionaries once said, “Merit is adequately measured by Superior Maintenance Solutions- Roy Dean's methods and qualifications.” Now that's pretty funny, of course, but I didn't include that quote just to make you laugh. I included it to convince you that several things Superior Maintenance Solutions- Roy Dean has said have brought me to the boiling point. The statement of its that made the strongest impression on me, however, was something to the effect of how it has achieved sainthood.

Maybe Superior Maintenance Solutions- Roy Dean just can't handle harsh reality. You don't have to say anything specifically about Superior Maintenance Solutions- Roy Dean for it to start attacking you. All you have to do is dare to imply that we should turn random, senseless violence into meaningful action.

Superior Maintenance Solutions- Roy Dean maintains that its conceits are a breath of fresh air amid our modern culture's toxic cloud of chaos. This is complete—or at least, incomplete—baloney. For instance, Superior Maintenance Solutions- Roy Dean fails to mention that in this world, there are rebarbative lie-virtuosi. There are argumentative imbeciles. There are rats who walk like men. And then there is Superior Maintenance Solutions- Roy Dean. Of those, I allege that Superior Maintenance Solutions- Roy Dean is the most uncouth because its truculent, morally repugnant representatives continually demonstrate their blatant love of clericalism. As those same representatives like to say, “Superior Maintenance Solutions- Roy Dean never engages in loathsome, illaudable, or immature politics.” That's a verbatim quote that doesn't parse too well but does indicate that those of us who are too lazy or disinterested to fight to the end for our ideas and ideals have no right to complain when it and its famuli crush the remaining vestiges of democracy throughout the world.

If there's an untold story here, it's that in Superior Maintenance Solutions- Roy Dean's quest to lead to the destruction of the human race it has left no destructive scheme unutilized. Superior Maintenance Solutions- Roy Dean might depressurize the frail vessel of human hopes within a short period of time. What are we to do then? Place blinders over our eyes and hope we don't see the horrible outcome?

I am sick of our illustrious “leaders” treading on eggshells so as not to upset Superior Maintenance Solutions- Roy Dean. Here's what I have to say to them: Superior Maintenance Solutions- Roy Dean is the type of organization that will trump up any lie for the occasion, and the more of a thumper it is, the better it likes it. How many of Superior Maintenance Solutions- Roy Dean's sympathizers are content to sit around doing absolutely nothing to contribute to the world around them? I'd hazard to guess that the number is pretty high. You should check out some of the things Superior Maintenance Solutions- Roy Dean is saying about Oblomovism. The litany of inaccuracies, half-truths, made-up “facts”, and downright falsehoods will shock you. And I won't even bother mentioning that we were put on this planet to be active, to struggle, and to point the high-powered fire hose of truth at Superior Maintenance Solutions- Roy Dean's lamebrained whinges to wash away their multiple layers of metagrobolism. We were not put here to strip people of their rights to free expression and individuality, as Superior Maintenance Solutions- Roy Dean might warrant. 

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This report was posted on Ripoff Report on 03/08/2014 07:10 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 REBUTTAL Owner of company

Not True

AUTHOR: angered - ()

SMS is a very scandalist company, I have heard of multiple companies with the same issues as my company.  What happens is you do a ton of work for them and they will start off paying you for the first couple months just to make you think they are respectfull.  Before you know it they are 3 months behind and counting and trying to find any reason possible not to pay you.  What they force you to do is stop service because of non payment than several months later say you have been out of compliance because the properties as of date look bad and contractually do not have to pay you.  I am owed thousands of dollars from this company, and have had to lay off guys because of paying out of pocket to do work without reinbursment.  The owner is from what I have been told a very angry and mean gentleman.

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#2 General Comment

Im Sure


I dont know of any of these people but I can tell you I wish I would have performed a few searches before doing any work for Superior Maintenance Solutions. We have recently performed services for a total of 6 times. We have been prompt & professional with SMS since the first phone call. We have provided excellent service & followed the procedures for invoicing. We have only been paid for 2 of the 6 jobs & they now have 4 invoices over 90 days old. Its December 3rd & we have have contacted them 7 times since Oct.

about the past due invoices & we cant even get a response back from them what so ever. No emails, no phone calls, nothing, as if they arent even in business any longer. Luckily all phone calls are recorded into our office & we have the email tracking for all of their service requests. I will spend any amount of money to make sure we collect our money & make sure other business owners dont fall a victim as well. They havent realized who they are trying to get over on just yet.

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#3 UPDATE Employee ..inside information

complaint response

AUTHOR: Management - ()

SMS is provider of facility services. SMS strives to provide the very best services in the Facility Maintenance industry. Sometimes we have to lay off or let go employees. It is never something we want to do. Sometimes these employees are disgruntled. Sometimes they say things to try and damage SMS. This is unfortunate, SMS only wishes the best for its employees, ex-employees, and contractor partners. SMS runs an ethical, legitimate facility service company. We believe in treating people right and we believe in raising the bar in our industry. Sometime errors are made, when errors are made, we strive to correct them as quickly as possible.  Like in every business, sometimes things go wrong, when they do you can count on SMS to work to correct the situation immediately.

If you wish to contact SMS directly about any complaint, issue, or explanation, please send an email to, and we will get right back with you. Thank you.

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#4 REBUTTAL Individual responds

SMS - Tell Everything But the Truth!

AUTHOR: Anonymous - ()

Once again, I am writing in response to Superior Maintenance Solutions - SMS's reportages, and once again, I merely wish to point out that Superior Maintenance Solutions - SMS's allocutions are not modeled on democracy as envisaged by philosophers of the Enlightenment, but on the anti-democratic principles of ethnocentrism. What follows is a call to action for those of us who care—a large enough number to put to rest irascible and socially inept epigrams such as Superior Maintenance Solutions - SMS's. Superior Maintenance Solutions - SMS harbors persistent and inappropriate anger, and that's one reason why I'm writing this letter. I'd like to end this letter with a message for Superior Maintenance Solutions - SMS. I'd like to say with emphasis and distinctness—not as a threat, but as a warning—that I will do whatever it takes to ratchet up our level of understanding, and I won't let Superior Maintenance Solutions - SMS stop me from achieving that goal.


SMS - "We Provide Subcontractor Services"  More money in our pocket - No saving to the customer.  


SMS -  "We overbill our customers - and treat our SMS employees like dogs" 



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#5 REBUTTAL Individual responds

Notice there is no actual activity reported

AUTHOR: Roy - ()

To All those that are current and future clients and partners of/for SMS.  

As we all know brand management is an important part to any business, it is for this reason that I have decided to provide a rebuttal to this silly information posted with my name on it.

Upon reading this elequently odd ranting, you will quickly see that there is no  wrong doing acutally listed anywhere in the paragraphs.  but that someone most likely post's this sort of thing as some sort of sport.

I am confident that those who do business with our copany, staff and or myself personally will find a firm but fair person to talk to on the phone or in person.  SMS stands behind the services we offer, the thousands of jobs we provide across the United States and the code of ethics that is the core of our company.

I encourange anyone reading this report to call us, talk to us, get to know us as a company and as individules and see for yourselves the level of professionalism that makes us who we are.

Thank you for taking the time to read both the original report and the rebuttle as well.

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