Complaint Review: Royal Holiday Club ,Cancun - Nationwide
- Royal Holiday Club ,Cancun Insurgentes Sur 1999, Col. Guadalupe Inn, 01020 Mexico City, Mexico Nationwide Mexico
- Phone: 52-5627-8843
- Web:
- Category: Resorts
Royal Holiday Club ,Cancun, Royal Holiday would not let me cancel and lied about not receiving my cancelation after having delived it to them in person Hyatt, Cancun, Mexico Nationwide
*Author of original report: Pending Resolution
*Author of original report: Pending Resolution
*Author of original report: Pending Resolution
*Author of original report: Pending Resolution
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
We signed up for a Royal Holiday Club in Cancun Mexico at a Hyatt there and the next day we went in to cancel it. Wrote out letter of Cancelation and they said that they would contact us to cancel it within at week.
Once we started talking to them about canceling they said that they have never received the cancellation letter within the 5 day period. They wanted us to send a copy of the cancellation letter to them via Fax or EMail. They did not sign the cancellation letter while we were there in Cancun and I did not notice that.
I really, really wanted to leave the Sales and Program materials there, but the said it would be easier and cheaper for us to take it back to the US because it needs to be sent to their corporate office in Florida. It will be cheaper for us to send it to them when we get to the US. When we get back to the US he said that we should send the materials to their headquarters where they will process it and we should get or money back within 15 days like the contract says.
Once we started to talk to the agent about the cancellation we found out that the materials need to be sent back to Cancun. I was not happy at all.
They insist that we have not canceled within the 5 day time frame and are asking for a settlement. I will post more details on my website.
RoyalHolidayScammedMe
Wisconsin Dells, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 01/21/2008 11:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-holiday-club-cancun/nationwide/royal-holiday-club-cancun-royal-holiday-would-not-let-me-cancel-and-lied-about-not-recei-302061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#4 Author of original report
Pending Resolution
AUTHOR: Royalholidayscammedme - (U.S.A.)
SUBMITTED: Friday, March 07, 2008
Resolution Pending
#3 Author of original report
Pending Resolution
AUTHOR: Royalholidayscammedme - (U.S.A.)
SUBMITTED: Friday, March 07, 2008
Resolution Pending
#2 Author of original report
Pending Resolution
AUTHOR: Royalholidayscammedme - (U.S.A.)
SUBMITTED: Friday, March 07, 2008
Resolution Pending
#1 Author of original report
Pending Resolution
AUTHOR: Royalholidayscammedme - (U.S.A.)
SUBMITTED: Friday, March 07, 2008
Resolution Pending
Advertisers above have met our
strict standards for business conduct.