Royal Relocation Systems Inc. Royal Relocation Royally Ripped Off! Internet

They are extremely nice on the phone- and emailed me an Order for Service with the price of $940.00. All my items where detailed, itemized and nothing additional was added to the move ( in fact, a vacuum cleaner & computer chair were left off the truck).But when the pickup man arrived, he handed my son a blank contract to fill out. After he loaded the truck, my husband looked at the contract and noticed the amount was now $1302.75! The man had double charged us for a fuel surcharge- and had added wrong!

My husband pointed this out and the man said it would all be straightened out the next day, when the truck was reloaded.

I didn't wait for the next day- I called supposed "V.P". John Grimaldi, and after several attempts to reach him, got hold of him and insisted on a corrected contract. He emailed one & I told him to MAKE SURE the driver has the updated copy.

I even called the driver 3 times and told him about the problem- and I was wondering where the heck he was- since the furniture did not arrive on June 28th as promised.

The furniture arrived 7 DAYS LATE! The $800.00 TV was damaged, and the driver held the furniture hostage unless my son forked over an extra $280.00! 

My husband & I have tried reaching Royal dozens of times, but they can't face us. They should be ashamed of themselves- pathetic incompetents!