• Report: #582531
Complaint Review:

Rush Card

  • Submitted: Thu, March 18, 2010
  • Updated: Thu, March 18, 2010

  • Reported By: danaf — Novi Michigan United States of America
Rush Card
Internet United States of America

Rush Card No customer service, holding deposits, can't contact Internet

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Rush Card's website says that you can send (mail) deposits to them and it will be credited to your account in 10 business days. They have been playing games with a deposit I originally mailed to them on January 28th. They didn't like the first check that was sent to them, and now they told me that the deposit would be credited to my account on March 18th. Today's March 18th, and its still not there.

Emails to them since 7:10 a.m. this morning have gone unacknowledged (and I email every hour).

The check that was sent to them has cleared the bank. There is absolutely no reason why they should be holding on to this.

If you're thinking about a direct deposit card - go somewhere else. These people lie and have no concept of customer service. My next steps are to contact the Better Business Bureau and the Federal Trade Commission.

This report was posted on Ripoff Report on 03/18/2010 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rush-card/internet/rush-card-no-customer-service-holding-deposits-cant-contact-internet-582531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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