• Report: #828467
Complaint Review:

Safe Load Moving and Storage

  • Submitted: Wed, January 25, 2012
  • Updated: Wed, January 25, 2012

  • Reported By: Kai — Sierra Vista Arizona United States of America
Safe Load Moving and Storage
173 Lenape Heights Ave Las Vegas, Nevada United States of America

Safe Load Moving and Storage Safe Load Moving & Storage movers Las Vegas, Nevada

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I'm in the military and received orders to move from Arizona to Georgia.  I found Safe Load Moving and Storage from a search engine and requested a quote from them.  A guy named Maxx contacted me and provided a quote for the day I wanted them to come and load my personal belongs for shipment.  In the middle of all the hectic issues with uprooting your family on the military's whim I did not pay close attention to the upfront cost/deposit they wanted in order to lock in the rates.  So I authorized a credit card deposit of $500. 

Close to the day of the move he called to tell me they will not have a truck to pick up my stuff on the day as agreed.  They can provide one AFTER I start my travel.  This was unacceptable because I can't be there to supervise the loading.  So I end up getting a Uhaul and did everything myself on the day of my move.  I called a few days later to request a refund because they had failed to provide service as stated.  Maxx told me the manager is willing to provide a full refund.  It is now 3 months later and I'm still trying to get an ounce of honesty or restitution, if there's any, out of them.  Their BBB ratings is nothing but a Big Bag of Bs.

This report was posted on Ripoff Report on 01/25/2012 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/safe-load-moving-and-storage/las-vegas-nevada-89148/safe-load-moving-and-storage-safe-load-moving-storage-movers-las-vegas-nevada-828467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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