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Ripoff Report | SafeCart Paretlog South Hampton Review - Nationwide
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Report: #1441158

Complaint Review: SafeCart Paretlog South Hampton Merchantno idea - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Olive — Bowen Qld Australia
  • Author Confirmed What's this?
  • Why?
  • SafeCart Paretlog South Hampton Merchantno idea Nationwide United Kingdom

SafeCart Paretlog South Hampton Merchantno idea Checked my credit card statement today, found this co had charged me $21.97, plus international fee of 66 cents.Don't know what this is for as I was on a cruise ship going from Darwin to Cairns that day, 12/4/2018. Nationwide

*UPDATE Employee: Customer Service

*General Comment: Possible explanation

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I am reporting an unauthorised use of my credit card on 12/4/2018, amount being $21.97, plus international fee of 66 cents.  I was at sea on a nonstop trip from Darwin to Cairns.  What is this amount for? 

This report was posted on Ripoff Report on 05/01/2018 07:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecart-paretlog-south-hampton-merchantno-idea/nationwide/safecart-paretlog-south-hampton-merchantno-idea-checked-my-credit-card-statement-today-fo-1441158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Customer Service

AUTHOR: Jennifer - (Canada)

POSTED: Tuesday, May 08, 2018

Hello,
SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. If you have been automatically billed, our Automatic Renewal Service keeps your software current with the latest program updates and enhancements. The service automatically charges the current renewal subscription fee (plus applicable taxes) to your account before your licence or service expires so that you do not experience a disruption. You may turn off the Automatic Renewal Service at any time by logging into your SafeCart account at https://support.safecart.com/new-loginby calling our Customer Care Team. Our Customer Care line (1-855-432-0727) is open 5 days a week from 6am to 4pm PST.
Warm regards,
Jennifer
SafeCart Customer Service
www.SafeCart.com

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#1 General Comment

Possible explanation

AUTHOR: Walter - (United States)

POSTED: Wednesday, May 02, 2018

Did you make a purchase for the amount while onboard? If so that would explain the charge. The reason the international fee was charged was that the request for payment came from outside the country you live in.

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