Report: #272845

Complaint Review: SafeUSmeds Frontier Pharmacy

  • Submitted: Thu, September 06, 2007
  • Updated: Thu, September 06, 2007
  • Reported By: Athens Alabama
  • SafeUSmeds Frontier Pharmacy

SafeUSmeds - Frontier Pharmacy Charged Credit Card for "order processing fee" when I cancelled the order, they won't refund because it was clearly stated on their website, it's not! bogus phone numbers, Internet

Show customers why they should trust your business over your competitors...

This company never would ship the order, so I finally just cancelled it. I had to do so via email, because when you call the number, it always says "they're busy" with other customers, and you may not leave a message.

They then charged my credit card 19.95 order processing fee, because they "supposedly" faxed a letter to my physician to sign off on the prescription. They will not refund because they say it's clearly stated on the website, that this is a nonrefundable fee..I checked, there's nothing on the website, as of today, that mentions this fee.

Also, when you call the 866-385-5090 it gives you another number to call if you are calling regarding this fee. I called that number and it has a short recorded message that someone will be right with you and then it hangs up.


Athens, Alabama
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This report was posted on Ripoff Report on 09/06/2007 02:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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