Report: #187326

Complaint Review: SallieMae - SLM Corporation

  • Submitted: Tue, April 18, 2006
  • Updated: Fri, September 29, 2006
  • Reported By: Wheaton Illinois
  • SallieMae - SLM Corporation
    PO Box 9533
    Wilkes Barre, Pennsylvania

SLM Corp - Sallie Mae - Sallie Mae Servicing Did you know? If you do your homework on your Private Educational Loan you will learn the truth. Eventually. Things you should read. Wilkes Barre Pennsylvania

*Consumer Comment: The Villians!!!

*Author of original report: To clarify my last report on what my complaint was...

*Consumer Comment: So, what is your complaint?

*Author of original report: What I found out (in addition)/Just to clarify reference information.

Show customers why they should trust your business over your competitors...

Did my credit report a few days ago. Noticed Sallie Mae LSCF (Loan Servicing Credit Center Florida). I started asking questions to Sallie Mae. Who is Sallie Mae LSCF and why are they on my credit report. If I remember correctly they (operators, finally got someone in the U.S. not India)said this place was the origination of my loan (private loan). I did more digging after the lengthy conversations which brought up more issues but I won't get into that in this report.

This is what I discovered about Sallie Mae Corp. Yes it is a huge corporation and if you go their website you will find a "Corporate Structure" List. If you have a Sallie Mae loan find out your rights and get the following info: Paid interest, a detailed, itemized credit and detuction. Ask about supplemental fees and the processing fee (possibly added) which is done each time a loan is disbursed. You need to have and make sure the school and or institution provided you with an accurate transaction of dispursments paid out. Make sure you have a "Truth in Lending" copy. By law (I found out through the "Truth in Lending Act" and "Student Right to Know Act" you are entitled to the document. Keep your records you originally received from the school and ask for a copy of your financial records. Sallie Mae told me if you ask the school there is now reason why you shouldn't be able to get those records.

If you didn't know how huge Sallie Mae Corp is I will give you a brief list quoted from their own webite "Sallie"

Part of the corporate structure:

SallieMae Servicing, Guarantor Servicing, Loan Servicing,
SLM Education Credit Finance Corporation, SLM Funding, LLC, Student Assistance Corporation, Pioneer Credit Recovery, Inc. General Revenue Corporation, Arro Financial Services, GRP financial Services Corporaion, Sallie Mae Business Office Suite, Noel-Levitz, Inc.,, TrueCareers, Inc,
Secondary Market Services, LLC, SLFR, LLC., VL Funding LLC...

It goes on and on.

If you have series complaints about how your private loan is being delt with always try to resolve it with the company who gave you the loan. If you are still having problems you may want to research:

SallieMae OverSight, Code of Federal Regulations, Consumer Rights and Civil Rights. (You can find this information online).

I am not an expert in this field. Just trying to protect myself and share my knowledge and story with others.

Wheaton, Illinois

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 04/18/2006 03:53 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

The Villians!!!

AUTHOR: Jake - (U.S.A.)

Having to call an 800 number and having to wait on hold to talk to a human being!!! Overseas outsourcing!!! The outrage!!!

Seriously... Welcome to corporate America.
Respond to this report!

#2 Author of original report

To clarify my last report on what my complaint was...

AUTHOR: Amy - (U.S.A.)

When I called Sallie Mae and asked if I could contact Sallie Mae LSCF 1002 Arthur Dr Lynn Haven, FL 3244-1683 they told me there was no direct number to reach them. One of my many complaints about this company is the fact that all these companies within the "Sallie Mae" Corporation has my information. But, if I have a question for them I have to dial the 888-272-5543 number. When I dial the number I may or may not get someone in the U.S. and then it takes me forever to get to the person I want to speak to even if I follow the prompts on the recording.
If a company in the United States espcially a financial orgainization, or company can contact me, or is on my credit report. I should be able to contact the company and ask questions.
Respond to this report!

#3 Consumer Comment

So, what is your complaint?

AUTHOR: Scott - (U.S.A.)

Many large companies have many subsidiaries for the different products and services they provide.
Respond to this report!

#4 Author of original report

What I found out (in addition)/Just to clarify reference information.

AUTHOR: Amy - (U.S.A.)

Some of the names I listed in the previous report under Sallie Mae Corporate Structure the following should be noted:

Where I received the information was from website. Some of the names I listed were in the section of "Sallie Mae companies..." section in there website.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.