SAMM's HEATING AND AIR SCAM These guys create problems and charge to fix them Plano Texas

There are so many inconsistant statements I do not know where to start. This is an interesting report. I am so confident this is false I will personally guarantee as the owner of Samm's Heating and Air a full refund and apology if this actually occured within our company.

First we provide a 2 year labor warranty on all our installations, 3 year labor on complete systems and most reputable companies carry a minimum 1 year. If the system is as young as stated we would not have charged or I would think this customer would rely on the installing company.

Two: this report was filed in a time zone we are not located in clearly stated by Ripoff at the bottom of this report.We are central time and this report was mountain or pacific time.

Three: We are a flat up front pricing company. We do not charge by time nor do we have service fee's.

Four: We always carry filters unless special order.

Five: Leaking Coils; We do not repair leaking coils that are in warranty. All manufacturers carry a minimum 5 year warranty most carry 10 year coil warranty's. Typically if a coil is leaking we cannot repair and replace regardless of warranty status.

Six: We independently survey our customers though a 3rd party who verifies they are actual customers and legitamate reports and I have not recieve this report.

Six; We are an honest reputable company with over 300 reports on Demandforce, an A+ BBB report, and an "A" rating on Angies list. We are a flat up front pricing company and price.

Please feel free to call the office as soon as possible for my guarantee of refund to this complantant if this is accurate.