Complaint Review: Sammydress.com - Internet
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- Author Not Confirmed
- Sammydress.com Internet USA
- Phone: 909-581-9508
- Web: www.sammydress.com
- Category: Clothing Stores
Sammydress.com I paid $121+ for 7 dresses & they are telling me that they are on backorder or Not making product anymore China??? Internet
*REBUTTAL Owner of company: Urgent compensation and solution for your order from Sammydress.com
*Author of original report: Questioning Paypal & Sammy Dress having the same address.
*Author of original report: ***Update for Sammy Dress, Got my refund in 3 days after contacting Paypal who I used to pay for goods.Good luck.***
*Author of original report: Found Address & Tel # of Sammy Dress on BBB
Show customers why they should trust your business over your competitors...
I ordered 7 dresses 10//15 & expidited my order. I did not receive my products in that time frame. I had to open a ticket. I am being told crap about back order, dresses are not being made anymore, this is 5 dresses that were the same kind. I told them I wanted my money back. They had mentioned in the Ticket # that I could put my money into like a card under their name or paypal which that is how I paid. Then I knew I was being ripped off so that is why I am here. I called Paypal & they are emailing them. If they don't respond Paypal will give me my money back. They have 10 days to respond to their email.
This report was posted on Ripoff Report on 10/16/2015 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sammydresscom/internet/sammydresscom-i-paid-121-for-7-dresses-they-are-telling-me-that-they-are-on-backord-1261846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 REBUTTAL Owner of company
Urgent compensation and solution for your order from Sammydress.com
AUTHOR: nancy - (USA)
SUBMITTED: Sunday, April 17, 2016
Dear Lisa,
Thank you for taking your time to write your review. We really appreciate the feedback.We wish to apologize for any inconvenience.
We want to resolve this issue in a appropriate way to your satisfaction.Unfortunately,we cannot find your order record in our system.In order to resolve this issue,please contact us in the link:http://www.sammydress.com/m-article-id-12.htm to offer us your order number and stated the issue in detail.Please rest assured that we would offer you the right resolution on your issue.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
#3 Author of original report
Questioning Paypal & Sammy Dress having the same address.
AUTHOR: - ()
SUBMITTED: Tuesday, October 20, 2015
#2 Author of original report
***Update for Sammy Dress, Got my refund in 3 days after contacting Paypal who I used to pay for goods.Good luck.***
AUTHOR: - ()
SUBMITTED: Tuesday, October 20, 2015
I noticed on BBB also that Sammy Dress address is the same as Paypal. I don't know why that is, if Sammy Dress is in a different Country or Paypal actually owns Sammy Dress. That address is 2211 North First, San Jose, CA 95131.
Sammy Dress on BBB has an F rating.
I received my refund in 3 days thru Paypal because Sammy Dress wanted their payment for their purchases Paypal. Good luck to everyone. I am very happy with the outcome. I got my whole amount that I paid. Still waiting for it to hit my card now that I used.
Contact Paypal if that is who you used to pay Sammy Dress. If you used a credit card & not a debit card, your credit card company should be able to get involved also.
#1 Author of original report
Found Address & Tel # of Sammy Dress on BBB
AUTHOR: - ()
SUBMITTED: Saturday, October 17, 2015
909-581-9508
2211 North First
San Jose, CA 95131
F rating on BBB.
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