Complaint Review: Samsung - Mississauga Ontario
- Samsung PO Box 303 STN Streetsville Mississauga , Ontario Canada
- Phone: 1-800-726-7864
- Web: Samsung.com
- Category: Appliances
Samsung Samsung Electronics, Samsung Home Appliances Refusing to honor warranty, verbal abuse Mississauga Ontario
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We bought our dishwasher in may of 2018. Top of the line, paid over $1000 for it. At the same time, we purchased a bed set and a stove. Witin 3 weeks, it started flashing codes ad refusing to work.Repair man came, fixed somehtin, left. It broke again. Furniture store rpleplaced unit. New unit lasted 2 months, then same thing.
Repairman calls up, starts yelling because samsung sent him the wrong codes, now he has to get anotehr part. There is only 1 reparman in this area. ( we are a town of 60,000). We have been waiting since after many many phone calls to Samsung and filing with the BBB, samsung said they were authorizing a return authorization. This would be sent to the store, in 7 to 10 buisness days. That was 3 weeks ago.
Ive been calling and emailing them..and the latest respons I received when I called to ask about where the RA number was...was " can I have your RA numer please". Noooo Because I dont HAVE it. Still no follow through with samsung, as of feb 21, 2019.
This report was posted on Ripoff Report on 02/21/2019 07:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung/mississauga-ontario-l5n-0b9/samsung-samsung-electronics-samsung-home-appliances-refusing-to-honor-warranty-verbal-a-1474027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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